Maged Alamoodi
Jeddah
Summary
At Rawdat Jeddah Model Schools Company, I excelled in delivering top-notch technical support and driving IT innovations, significantly enhancing network security and team productivity through expert training programs. Skilled in IT risk management and possessing excellent communication abilities, I adeptly balanced customer support with strategic business analysis to advance organizational goals.
Driven and innovative with passion for leveraging technology to optimize business operations, possessing solid foundation in IT infrastructure and project management. Adept at identifying and implementing effective technology solutions and skilled in managing cross-functional teams and vendor relationships. Committed to driving technological advancements that enhance operational efficiency and deliver measurable results.
Overview
2
2
years of professional experience
Work History
Communication & Technology Services I.T
Rawdat Jeddah Model Schools Company
02.2023 - 01.2025
- Delivered high-quality technical support services, consistently meeting tight deadlines under pressure situations.
- Implemented staff training programs to increase team productivity and ensure adherence to industry best practices.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Evaluated emerging technologies, recommending potential acquisitions or investments to drive innovation and maintain a competitive edge.
- Reduced security risks by designing and enforcing strict data protection policies and procedures.
Education
Bachelor of Science - Information Technology
University of The Cordilleras
Baguio, Philippines12-2022
Skills
- Customer support
- Business analysis
- Data analytics
- IT risk management
- Network administration
- Software development
- Technical support management
- IT service delivery
- IT service management
- IT operations management
- Excellent communication
- Adaptability and flexibility
Languages
Arabic
Advanced (C1)
English
Advanced (C1)
Timeline
Communication & Technology Services I.T
Rawdat Jeddah Model Schools Company
02.2023 - 01.2025
Bachelor of Science - Information Technology
University of The Cordilleras
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