Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
Cheryl Jane S. Dua

Cheryl Jane S. Dua

Macabalan Cagayan De Oro City, Province Of Misamis Oriental

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

JE Hydro and Bio-Energy Corp.
05.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained inventory of office supplies and placed orders.

Customer Service Representative

Gab Pigmentation
03.2021 - 03.2022
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Identified and resolved discrepancies and errors in customer accounts.

Field Enumerator

Philippine Statistic Authority (PSA)
09.2020 - 01.2021
  • Read maps and used GPS systems to prepare efficient routes to physically visit citizens and collect necessary data.
  • Maintained confidentiality of sensitive information, protecting respondent privacy and ensuring compliance with ethical guidelines.
  • Interviewed residents in assigned areas to explain purpose of census, answer questions and accurately record answers.
  • Identified potential issues or discrepancies during data collection, proactively addressing concerns to maintain data integrity.
  • Verified information on survey forms or information pads.
  • Maintained records of houses visited, surveys completed and money spent.

Internship Student

Oroport Cargo Handling Services Inc.
10.2019 - 02.2020
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
  • Sorted, organized, and maintained files.
  • Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
  • Sorted and organized files, spreadsheets, and reports.

Education

Bachelor of Science - Major in Marketing Management

Southern Philippines College, Julio Pacana Street
03-2020

Skills

  • Data entry
  • Computer skills
  • File organization
  • Filing
  • Documentation and recordkeeping
  • Filing and data archiving
  • Confidential document control

Languages

English
Tagalog

Reference

Clinton Kier M. Montañez

09066254802


Arrah Nein C. Yorong

09971232280


Hazel Pagapular

09610308890


Timeline

Administrative Assistant - JE Hydro and Bio-Energy Corp.
05.2022 - Current
Customer Service Representative - Gab Pigmentation
03.2021 - 03.2022
Field Enumerator - Philippine Statistic Authority (PSA)
09.2020 - 01.2021
Internship Student - Oroport Cargo Handling Services Inc.
10.2019 - 02.2020
Southern Philippines College - Bachelor of Science, Major in Marketing Management

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Cheryl Jane S. Dua