CHERY-ANN LOSANTA
Sales Supervisor
Quezon City
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Sales-Supervisor
ECYY SPORTS HUB
01.2021 - Current
- Directed and supervised reporting staff reconciliation and customer service requirements.
- Ensured all company products and service were reflective of customer needs and expectations through consistent monitoring and benchmarking of sales activities.
- Consistently exceeded targeted sales goals and quotas through upselling and strategic customer cultivation.
- Processed all cash, credit and check transactions and managed any customer inquiries or complaints.
- Responsible for counting and reordering of inventory.
Sales-Associate
ECYY SPORTS HUB
05.2019 - 12.2020
- Performed all functions regarding receiving stock, and housekeeping-related tasks.
- Engaged with customers enthusiastically to drive sales.
- Processed cash and credit payments as cashier using point-of-sale (POS) systems.
- Responsible for counting and reordering inventory.
Sales-Associate
PEOPLE SERVE MULTI-PURPOSE COOPERATIVE
04.2017 - 04.2019
- Performed all functions regarding receiving stock, and housekeeping-related tasks.
- Engaged with customers enthusiastically to drive sales.
- Processed cash and credit payments as cashier using point-of-sale (POS) systems.
- Responsible for counting and reordering inventory.
Factory Worker
SUNCREST FOOD INC.
04.2016 - 04.2017
- Operate production machines - Assist in running machines used to make bakery products (e.g., cakes, snacks). Help load ingredients or materials into machines.
- Product processing and packaging - Pack finished food products into boxes or wrappers. Sort, assemble, or label items for distribution.
- Quality control - Check products for defects or damage. Ensure products meet company quality and safety standards.
- Follow food safety rules - Follow Good Manufacturing Practices (GMP) and hygiene rules. Wear proper protective equipment such as gloves, hairnets, and uniforms.
- Maintain cleanliness - Keep the work area, machines, and tools clean and organized. Help sanitize equipment and workstations.
- Report problems - Inform supervisors about machine issues, product defects, or safety hazards immediately.
- Meet production targets - Work with the team to finish daily production quotas on time.
- Follow supervisor instructions - Perform other tasks assigned by the production supervisor to support factory operations.
Education
High School Diploma - undefined
Kamuning National High School
01-2011
Diploma of Science - Accountancy
Montessori Professional College
01-2013
Skills
- Sales target achievement
- Customer relationship management
- Customer communication
- Sales forecasting
- Product knowledge and merchandising
- Inventory management
- Quality control
- Time management and productivity
- Team leadership
- Reliability and Professionalism
- Detail orientation
- Machine operation
Certification
Certificate of Completion - Providing Housekeeping Services (Housekeeping NC II)
Timeline
Certificate of Completion - Providing Housekeeping Services (Housekeeping NC II)
07-2026
Sales-Supervisor
ECYY SPORTS HUB
01.2021 - Current
Sales-Associate
ECYY SPORTS HUB
05.2019 - 12.2020
Sales-Associate
PEOPLE SERVE MULTI-PURPOSE COOPERATIVE
04.2017 - 04.2019
Factory Worker
SUNCREST FOOD INC.
04.2016 - 04.2017
High School Diploma - undefined
Kamuning National High School
Diploma of Science - Accountancy
Montessori Professional College