Summary
Overview
Work History
Education
Skills
Timeline
Cherrylyn Ecle Rosales

Cherrylyn Ecle Rosales

San Jose Del Monte ,Bulacan

Summary

A position of Customer/Sales Representative where my excellent problem resolution skills and product based knowledge will be used to gain new customers and retain existing ones. Knowledgeable and dedicated customer service professional with extensive experience in BPO industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience

Work History

VERSATEL MARKETING

Ft. Lauderdale, FL
06.2020 - 01.2021
  • Negotiated contracts and sales terms with new and existing clients.
  • Implemented new marketing initiatives to drive sales and improve overall performance.
  • Achieved and exceeded sales goals for 3 consecutive months.
  • Reported sales data to upper management as directed.

CSR/TSR/ Sales Rep

Teletech
Novaliches Quezon City
01.2016 - 01.2018
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.

CSR/TSR

SPI
Mandaluyong City
01.2015 - 07.2015
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Account Specialist

Synnex-Concentrix Corp
01.2013 - 01.2014
  • Maximized business potential by providing excellent customer service and ensuring client retention.
  • Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
  • Branded products through effective salesmanship and maintained long-term relationships with clients.

Education

High School Diploma -

Philippine Women's University, Taft Avenue Malate Manila

Skills

Computer Knowledgeundefined

Timeline

VERSATEL MARKETING -
06.2020 - 01.2021
CSR/TSR/ Sales Rep - Teletech
01.2016 - 01.2018
CSR/TSR - SPI
01.2015 - 07.2015
Account Specialist - Synnex-Concentrix Corp
01.2013 - 01.2014
Philippine Women's University - High School Diploma,
Cherrylyn Ecle Rosales