Cherry Lyn Medina
Summary
I am a highly motivated virtual assistant with experience in efficiently completing and coordinating administrative and operational tasks; An avid learner able to adapt to and leverage new technologies and systems; Prioritizes and completes multiple tasks simultaneously and follows through to achieve project goals; Engages complex problem solving, time management, and prioritization skills to meet administrative needs; Organized and diligent with a sincere commitment to exceptional customer service and teamwork.
Overview
5
5
years of professional experience
Work History
Office Assistant
Extenteam
04.2022 - Current
- Provided effective meeting support by preparing agendas and taking minutes.
- Created and maintained administrative reports and spreadsheets for logistical purposes.
- Prepared research and briefing papers before appointments and presentations to manager specifications.
- Created a filing system for contracts, records, and reports.
- Responded promptly to incoming phone calls and emails for prompt, professional correspondence.
- Helped organize corporate and social events, researching and booking caterers and event spaces.
- Assisted with booking flights, hotels, visas and other travel arrangements to ensure smooth-running business travel for staff.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
Leasing Coordinator
Rocket Station
11.2019 - 02.2022
- Ran reports for renewals and entered data to Process Street and Propertyware
- Connected with owners to get approval for renewal
- Prepared lease via DocuSign and uploaded signed agreements to tenant and owner portal
- Sent out Notice to Vacate letter to tenants who are not eligible to renew
- Scheduled maintenance requests from tenants via Property Meld
- Coordinated with the property management team to schedule appointments for viewings or walkthrough while minimizing disruption to current tenants'' lives.
- Provided ongoing support for tenants throughout their lease term by addressing any concerns or requests promptly and professionally.
- Managed leasing documentation, including lease agreements, addendums, and move-in/move-out forms, ensuring accuracy and compliance with local regulations.
Education
Communication -
De La Salle University
2003
Skills
- Phone & Email Management
- Calendar Management
- Project Management
- Research
- Administrative Support
- Expense reporting
- Event planning
- Logistics management
- Property management
- Customer service
- File organization
- Documentation management
- Administrative support
Tools
- Knowledge in Hubspot, Appfolio, Propertyware and Salesforce CRMs
- Intercom
- Google Suite
- Real Estate websites - Trulia, Zillow, Redfin
- Ring Central
- Tenant Turner
- Process Street
- DocuSign, Dropbox Sign, Xodosign
- ClickUp
- Zoom
Timeline
Office Assistant
Extenteam
04.2022 - Current
Leasing Coordinator
Rocket Station
11.2019 - 02.2022
Communication -
De La Salle University
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