Cherrybelle Lorenton
Opol
Summary
Dynamic and service-oriented professional with a proven track record at Quinny Luxury Boutique, adept in customer relations and efficient task management. Leveraged organization skills and a friendly demeanor to enhance visitor experiences and streamline operations. Excelled in fast-paced environments, demonstrating exceptional time management and verbal communication abilities.
Overview
2021
2021
years of professional experience
Work History
Receptionist
Quinny Luxury Boutique
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Managed multiple tasks and met time-sensitive deadlines.
Service Crew Member
Prawnhouse Seafoods Restaurant
11.2019 - 01.2021
Service Crew Member
Jollibee
03.2018 - 11.2019
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
Bachelor Of Elementary Education - Education
Bukidnon State College
Malaybalay Bukidnon 03.2001
High School Diploma - Junior High Education
Angeles Sisters
Consolacion Cagayan De Oro03.1999
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Verbal and written communication
- Customer and client relations
- Greeting and seating clients
- Multi-line telephone operation
- Service-oriented mindset
Accomplishments
- Achieved Result through effectively helping with Task.
- Accomplished improvement through actions.
- Recognized by customers and Job Title for expedient and effective service.
Languages
English
Advanced (C1)
Timeline
Service Crew Member
Prawnhouse Seafoods Restaurant
11.2019 - 01.2021
Service Crew Member
Jollibee
03.2018 - 11.2019
Receptionist
Quinny Luxury Boutique
Bachelor Of Elementary Education - Education
Bukidnon State College
High School Diploma - Junior High Education
Angeles Sisters
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