Cherry Ann Fernandez
Medical Technology
Manila
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure high position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Medical Transcriptionist (Freelance)
-
Manila
01.2023 - Current
- Scribing patient and provider's conversation
- Assessing the patients medical history and present illness
Client Partner
Access Healthcare
Bonifacio Global City
08.2002 - 11.2022
- Managed Pre-Authorization requests by documenting the patient's chart
- Reviewing the patient's medical chart with the nurse reviewer
Customer Service Representative
Prestige Alliance Multi
Manila
05.2022 - 08.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
Laboratory Encoder/Lead Phlebotomist
Healthcube Greenhills INC
Manila
01.2021 - 02.2021
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Customer Service Representative (BLENDED ACCOUNT)
Teletech
Manila
09.2020 - 11.2020
- Provided primary customer support.
- Developed strong communication and organizational skills.
- Identified issues, analyzed information and provided solutions to customer problems.
Education
Elementary Education -
05.2005 - 03.2011
High School Diploma -
05.2011 - 03.2015
Bachelor of Science - Medical Technology
05.2017 - 07.2021
Skills
Ability to work long hours
Customer service management
Ability to multi-task
Excellent organizational skills and attention to details
Problem solving skills
Certification
Real Estate Virtual Assistant
Timeline
Virtual Assistant Social Media Marketing
05-2023
Medical Transcriptionist (Freelance) - -
01.2023 - Current
Customer Service Representative - Prestige Alliance Multi
05.2022 - 08.2022
Real Estate Virtual Assistant
05-2022
Laboratory Encoder/Lead Phlebotomist - Healthcube Greenhills INC
01.2021 - 02.2021
Customer Service Representative (BLENDED ACCOUNT) - Teletech
09.2020 - 11.2020
Capitol Medical Center Colleges - Bachelor of Science, Medical Technology
05.2017 - 07.2021
Arellano University - High School Diploma,
05.2011 - 03.2015
Aurora A. Quezon Elementary School - Elementary Education,
05.2005 - 03.2011
Client Partner - Access Healthcare
08.2002 - 11.2022