Cherry Angela Solis

Skills: Competitor analysis, market mapping, risk evaluation Key Contributions:

• Benchmarked competitors across sales, distribution, and strategic positioning.
• Profiled customer segments including chains, independents, foodservice, and online channels.
• Assessed profit potential, operational challenges, and market risks.
• Developed quadrant charts to highlight areas of competitive advantage for GFI.

Skills: Executive writing, presentation design, data storytelling Key Contributions:

• Produced executive-ready presentations with charts, tables, and visuals to support decision-making.
• Drafted clear talking points and concise summaries tailored for leadership audiences.
• Built analytical models to illustrate risks, opportunities, and channel priorities.

Skills: Growth strategy, channel development, retail insights Key Contributions:

• Identified expansion opportunities in boutique grocers and B2B e-commerce markets.
• Highlighted competitor weaknesses and market gaps to inform winning strategies.

Skills: Data tracking, research validation, fact-checking Key Contributions:

• Designed and maintained a comprehensive database of U.S. food co-ops.
• Compiled company intelligence on locations, services, ownership, and market positioning.
• Verified details against official sources to ensure accuracy.
• Delivered reliable comparisons and insights to guide leadership decisions.

• Travel Planning: Coordinated complex travel itineraries for the CEO and family, including flights, accommodations, tours, visa requirements, and budgeting, ensuring smooth and efficient travel experiences.
• Data Management: Created, reviewed, and maintained customer and internal databases, ensuring accuracy, completeness, and timely updates.
• Lead Generation: Conducted targeted LinkedIn lead generation and research, identifying prospective clients and updating HR and CRM records to support recruitment and business development.
• Market Research: Researched and analyzed market trends, competitor activities, and industry developments; prepared concise reports to support strategic decision-making.
• Presentation Development: Designed and produced executive-level PowerPoint presentations, and visual materials for consulting projects, and leadership briefings.
• HR Data Management: Organized, categorized, and streamlined HR documentation and data from consulting engagements, improving accessibility, reporting accuracy, and workflow efficiency.
• Administrative Support: Provided comprehensive administrative assistance, including travel coordination, client communication, scheduling, and coordination with external vendors and service providers.

• New Hire Training: Designed and delivered comprehensive training programs to equip new employees with the skills and knowledge needed to meet operational and performance requirements.
• Training Material Development: Created and updated training modules, including communication/ESL skills, customer service, and product knowledge content, ensuring clarity, effectiveness, and alignment with business goals.
• Quality Assurance: Monitored live chats and enforced quality standards to ensure consistent, high-quality customer interactions, and service delivery.
• Coaching and Feedback: Provided ongoing coaching, performance feedback, and individualized support to help new hires strengthen their skills and meet customer expectations.
• Training Needs Assessment: Collaborated with management to assess training gaps, analyze performance trends, and update learning materials based on evolving operational needs.
• Training Program Evaluation: Evaluated training effectiveness through assessments, performance data, and trainee feedback to continuously optimize program outcomes.
• Recurrent Training: Facilitated regular refresher training to keep agents informed of updated processes, policies, and product enhancements.
• Performance Tracking: Maintained detailed training records, and reported key performance metrics to senior leadership to support continuous improvement initiatives.

Enderun College – a prestigious business and culinary institution offering ESL programs for Korean and Japanese college students, as well as Japanese professionals.

Language International, Cebu City – a language school providing ESL instruction to Japanese high school students across varying proficiency levels.

• Delivered tailored ESL instruction to Korean college students and Japanese college students and high school learners, adapting lessons to diverse proficiency levels and cultural contexts, using company-approved materials.
• Facilitated corporate training programs for Japanese professionals, focusing on customer service excellence, leadership development, and business communication skills.
• Enhanced learner outcomes by integrating practical role-plays, interactive exercises, and real-world scenarios to strengthen fluency, confidence, and cross-cultural communication.
• Collaborated with academic and corporate stakeholders to align training content with organizational goals and learner needs, ensuring measurable improvements in language proficiency and workplace performance.

• Executive Support: Prepared detailed reports, correspondence, and meeting minutes to support executive decision-making and daily operations.
• Communication Management: Reviewed and analyzed incoming communications, ensured timely responses, and coordinated with relevant departments to facilitate a smooth information flow.
• Operational Support: Provided comprehensive administrative and clerical assistance, enabling efficient coordination across departments, and maintaining seamless office operations.
• Project Coordination: Liaised with suppliers, external partners, and internal teams to support project execution, and ensure timely completion of deliverables.
• Calendar and Meeting Management: Managed the CEO’s calendar, scheduled appointments, coordinated meetings, and ensured proper preparation of materials and logistics.
• Budget & Financial Administration: Prepared and monitored administrative budgets, tracked expenses, and ensured compliance with company policies and funding guidelines.
• Office Operations: Oversaw day-to-day office functions, including managing supplies, resources, and vendor relationships, to maintain an efficient work environment.
• Event Coordination: Assisted in planning and organizing company events, conferences, and leadership meetings, ensuring smooth logistics and successful execution.

Provided comprehensive executive and administrative support to the CEO, managed office operations, and ensured efficient coordination across all administrative functions of the head office.

• Managed day-to-day office operations and supervised contracted personnel, including messengers, utility staff, security guards, and receptionists.
• Prepared executive-level reports, memos, letters, and email correspondence for the CEO.
• Coordinated communication requirements across departments to maintain a smooth information flow and alignment.
• Documented and prepared accurate meeting minutes and reports for management committee meetings.
• Ensured the effective and seamless functioning of all administrative activities within the head office.

• I taught English 101 to freshmen and Business Communication to sophomore students on a part-time basis.

• Promoted college programs in Metro Manila high schools through career fairs, presentations, and meetings with guidance counselors.
• Conducted interviews and entrance exams for prospective students.
• Assisted in planning and managing the school’s booth and activities for the Teenpreneur Challenge at SM Megamall.

• Conducted interviews for new employees, and participated in staff performance reviews.
• I interviewed freshmen and transfer applicants, and facilitated entrance exam administration.
• Provided clear enrollment guidance on subjects, fees, required documents, and payment procedures.

• Designed and delivered new hire training with emphasis on ESL, communication, and customer service skills.
• Created and updated materials on language support, cross-cultural communication, and product knowledge.
• Monitored live outbound calls to enforce communication standards and service consistency.
• Provided coaching and feedback to strengthen fluency, confidence, and performance.
• Partnered with management to assess training needs and revise materials based on trends.
• Measured program effectiveness through assessments, performance data, and trainee feedback.
• Led recurrent sessions to refresh communication strategies and update policy/product knowledge.
• Maintained training records and reported communication metrics to leadership for improvement.

• Designed and delivered new hire training with an emphasis on ESL, communication, and customer service skills.
• Created and updated materials on language support, cross-cultural communication, and product knowledge.
• Monitored live inbound calls to enforce communication standards and service consistency.
• Provided coaching and feedback to strengthen fluency, confidence, and performance.
• Partnered with management to assess training needs and revise materials based on trends.
• Measured program effectiveness through assessments, performance data, and trainee feedback.
• Led recurrent sessions to refresh communication strategies, and update policy/product knowledge.
• Maintained training records and reported communication metrics to leadership for improvement.