Cherry Ong
Sto Tomas
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Inventory Planning Associate_( Team Leader)
Globe Telecom
02.2023 - Current
- Maintained a keen understanding of competitors'' offerings, identifying opportunities for differentiation within the market landscape.
- Enhanced forecasting accuracy with thorough market research and analysis of historical sales data.
- Optimized supply chain processes by identifying inefficiencies and implementing data-driven solutions.
- Developed comprehensive inventory management strategies, reducing stockouts and overstocks.
- Implemented cost-saving measures through efficient resource allocation and budget management.
Retail Sales Associate
Globe Telecom
09.2011 - 01.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Retail Sales Assistant
Globe Telecom
07.2010 - 08.2011
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
CENTER SUPERVISOR | CENTER MANAGER
PHRMA HEALTH CORPORATION
02.2007 - 01.2009
- Coordinated with other department supervisors to achieve smooth workflow across all areas of the center.
- Implemented quality control measures to ensure the highest level of service for clients.
- Assisted in the hiring process by conducting interviews, reviewing resumes, and selecting top candidates for open positions within the center.
- Improved employee morale and engagement by developing team-building activities and encouraging open communication among staff members.
- Fostered a positive work environment through effective leadership skills and clear communication with employees.
- Collaborated with management team to develop long-term goals for the center''s success.
- Allocated resources strategically to meet deadlines effectively while staying within budget constraints.
- Maintained accurate records on employee hours worked, leave taken, overtime accrued as well as inventory levels.
Center Staff | Customer Care Supervisor
Ceragem Philippines
01.2005 - 01.2006
- Coordinated with other departments to address interdepartmental issues impacting customer care outcomes.
- Developed comprehensive training materials to expedite new hire onboarding process.
- Facilitated open communication channels within the team, promoting idea sharing and problem-solving discussions.
- Monitored compliance risks while adhering to safety protocols.
- Achieved high customer retention rates through consistent follow-up and proactive communication.
- Conducted regular performance reviews, identifying areas of improvement and initiating corrective action plans as necessary.
Nurse Assistant
Catarman Provincial Hospital
01.2000 - 01.2005
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Bachelor of Science - Nursing
Colegio De San Lorenzo Ruiz De Manila
Catarman, Northern Samar, Philippines03.1999
Skills
- Blood draw and sample collection
- Patient condition monitoring
- HIPAA compliance
- PEPID software proficiency
- Equipment and instrument sterilization
- Intravenous therapy
- Charting and documentation
- Teamwork and conflict resolution
Relevant Skills
- Dedicated patient advocate, which has me putting the needs and care of the patient above everything else.
- Strong oral and written communication skills, since much of this job requires speaking to patients kindly and discussing care with other medical staff.
- Expert multitasker and highly organized, which makes it easier for me to manage several patients on my caseload at once.
- Respected team player throughout my career, equipping me with the right mindset to want to offer anything I can to help improve patient outcomes.
- Excellent sense of integrity and honesty when dealing with sensitive subjects and situations related to patients.
Certification
- Registered Nurse (RN) - (Updated 2023)
Languages
English
Native or Bilingual
waray
Bilingual or Proficient (C2)
Visaya
Beginner (A1)
Hobbies and Interests
During my days off, I enjoy visiting places where I can relax and meditate like camping or just a simple hours past time with my fur babies.
most of the time I also fond of watching TV series Kdramas and foreign movies.
Timeline
Inventory Planning Associate_( Team Leader)
Globe Telecom
02.2023 - Current
Retail Sales Associate
Globe Telecom
09.2011 - 01.2022
Retail Sales Assistant
Globe Telecom
07.2010 - 08.2011
CENTER SUPERVISOR | CENTER MANAGER
PHRMA HEALTH CORPORATION
02.2007 - 01.2009
Center Staff | Customer Care Supervisor
Ceragem Philippines
01.2005 - 01.2006
Nurse Assistant
Catarman Provincial Hospital
01.2000 - 01.2005
Bachelor of Science - Nursing
Colegio De San Lorenzo Ruiz De Manila
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