Chen Chen Polloso
Beauty Advisor In Sales Department
CITY OF ANTIPOLO
Summary
Dynamic Beauty Advisor and Team Leader at Iface Inc, skilled in customer service and sales expertise. Enhanced customer satisfaction through personalized consultations and effective product demonstrations. Streamlined sales operations, improving onboarding effectiveness and driving strategic decisions. Recognized for creating engaging displays that boosted sales and fostering a collaborative team environment.
Overview
1
1
Certification
Work History
Beauty Advisor
Iface.inc
- Provided personalized beauty consultations to enhance customer satisfaction and product knowledge.
- Demonstrated product applications and techniques to educate clients on effective use.
- Assisted in inventory management, ensuring optimal stock levels of beauty products.
- Created visually appealing product displays that improved customer engagement and sales.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Team Leader, Sales Operations
Iface Inc
- Led cross-functional teams to streamline sales operations and enhance process efficiency.
- Developed and implemented training programs for new team members, improving onboarding effectiveness.
- Analyzed sales data using CRM tools to identify trends and drive strategic decision-making.
- Collaborated with marketing to align campaigns with sales goals, increasing lead conversion rates.
- Mentored junior team members, fostering a positive work environment that encouraged professional growth.
Education
High School Diploma -
Antipolo National High School
Antipolo City ,rizalSkills
Customer service
Organization and multitasking
Team collaboration
Flexibility and adaptability
Attention to detail
Merchandise restocking
Inventory control
Cosmetics and facial care services
Product demonstrations
Sales expertise
Makeup application
Clear communication
Multitasking and organization
Time management
Empathy and patience
Active listening
Certification
Beauty Brand Institute-Watsons
Timeline
Beauty Advisor
Iface.inc
Team Leader, Sales Operations
Iface Inc
High School Diploma -
Antipolo National High School