CHELY JEAN JAPOR

Recruitment and Staffing:

• Collaborate with hiring managers to understand staffing needs.
• Source, screen, and interview candidates.
• Conduct job fairs or recruitment events.
• Coordinate and participate in the hiring process.
  

Onboarding and Orientation:

• Facilitate new employee orientation programs.
• Ensure all necessary paperwork is completed.
• Help new employees acclimate to the company culture and policies
  

Employee Relations:

• Address employee concerns and conflicts.
• Mediate disputes and facilitate resolutions.
• Conduct investigations into employee complaints.
  

Performance Management:

• Assist in the development and implementation of performance appraisal processes.
• Provide guidance to managers and employees on performance-related issues.
• Coordinate training and development opportunities.
  

Benefits Administration:

• Administer employee benefits programs, such as health insurance and retirement plans.
• Communicate benefits information to employees.
• Manage open enrollment processes.
  

Policy Development and Implementation:

• Develop, update, and communicate HR policies and procedures.
• Ensure compliance with labor laws and regulations.
• Conduct training on policies and procedures.
  

Employee Records and Documentation:

• Maintain accurate and up-to-date employee records.
• Manage HR databases and systems.
• Generate reports and analytics as needed.
  

Compliance:

• Stay informed about labor laws and regulations.
• Ensure the organization's compliance with applicable laws.
• Prepare and submit required reports to regulatory agencies.
  

Employee Engagement and Retention:

• Implement programs to enhance employee engagement.
• Identify and address factors that contribute to employee turnover.
• Conduct surveys and gather feedback to improve workplace satisfaction.
  

Training and Development:

• Identify training needs within the organization.
• Coordinate and facilitate training sessions.
• Support employee development initiatives.

HR Metrics and Reporting:

• Collect and analyze HR data to measure key metrics.
• Generate reports for management to inform decision-making.
• Identify trends and recommend improvements.
  

Conflict Resolution:

• Mediate conflicts between employees or between employees and management.
• Provide counseling and guidance to resolve issues.
  

Termination and Exit Processes:

• Conduct exit interviews.
• Process employee terminations and handle related paperwork.
• Ensure compliance with exit procedures.
  

Health and Safety:

• Collaborate with relevant departments to ensure a safe working environment.
• Implement and monitor health and safety policies.
  
  

Reviewing and Monitoring Content

• Regularly review user-generated content to ensure it complies with the platform's guidelines and policies.
• Monitor text, images, videos, and other types of content for appropriateness, legality, and adherence to community standards.
• Enforce content policies and guidelines by taking appropriate actions, such as removing, blocking, or flagging content that violates rules.

Ensuring continuity of programs implemented for Dealer Service

Assisting dealer in improving service operations

Increasing efficiency of Dealer After Sales operations

Executing and monitoring HARI and Dealer Programs

Monitoring the progress and assessing effectiveness of implemented programs

Facilitating in-house improvement plans for our Dealers

Customer Service

Order Preparation

Food Safety and Hygiene

Cash Handling

Cleaning and Maintenance

Team Collaboration

Upselling and Promotions

Compliance with Policies

Time Management

Training