Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cheche S. Catindoy

Cheche S. Catindoy

Quezon City

Summary

Experienced professional with a strong background in administrative, customer service, and liaison roles. Efficiently manages complex tasks and provides exceptional customer service to ensure smooth operations across departments. Proficient in handling various administrative responsibilities, such as invoicing, document management, and coordinating travel logistics. Builds strong relationships with clients and employees through effective communication. Demonstrated leadership as a Customer Service Team Leader, driving team performance and ensuring high levels of customer satisfaction. Seeking a dynamic role that requires versatility and strong organizational skills to leverage diverse experience.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Lucky Break
10.2024 - Current

Payroll Management:

  • Ensures accurate and timely processing of employee salaries.
  • Handles tax deductions, benefits, and bonuses.
  • Maintains payroll records and ensures compliance

Sales Management:

  • Oversees the sales operations, ensuring targets are met.
  • Monitors sales performance and prepares reports for the boss.
  • Handles customer inquiries, sales orders, and ensures accurate data entry.
  • Tracks and manages inventory and sales records.


ADDITIONAL TASK : Ensure all financial transactions and sales data are compliant with regulations and organized for easy access

Production Staff Member

PRO AVL TRADING CORPORATION
09.2024 - Current
  • Upheld high cleanliness standards within the workspace by routinely organizing materials and cleaning up after shifts were completed.
  • Supported inventory management efforts through accurate record-keeping and timely communication of supply needs.
  • Maintained a safe work environment by adhering to safety protocols and properly using personal protective equipment.

Secretary

ZARI TRADING CO., LTD
06.2024 - 12.2024
  • Managed and processed invoices for the company, ensuring timely and accurate payments through coordination with the bank.
  • Assisted employees in obtaining Japanese visas by preparing, organizing, and submitting required documents to consulates and relevant authorities.
  • Facilitated travel arrangements and scheduled business branch visits to Cebu for employees, including handling accommodations, transportation, and itinerary planning.
  • Coordinated communication between departments and external partners, fostering seamless business operations.

CUSTOMER SERVICE REPRESENTATIVE - TEAM LEADER

SPICY CHILI TECHNOLOGY INC.
01.2024 - 06.2024
  • Answering Inquiries Via Live chat
  • Accommodating game players about their concerns and problem about the game
  • Assisting game player with their withdrawal coins

CLERK AND LIASON OFFICER

BARANGAY ST. PETER
07.2018 - 01.2024
  • Company Overview: (LOCAL GOVERNMENT UNIT)
  • Greeted visitors upon arrival, offered assistance and answered questions to build rapport and retention
  • Resolved service-related problems and documented actions in system
  • Maintaining hard copies of patient forms, receipts, applications and other types of documents and updating & encoding pending list for daily Medical/Financial Applicant
  • Verifying Medical and Financial Assistance application data
  • (LOCAL GOVERNMENT UNIT)

Education

Research in Daily Life, Trends, Networks, and Critical Thinking in the 21st Century, Oral Communication, and Philippine Politics and Government, Contemporary Philippine Arts from the Region

Humanities and Social Sciences - Philosophy, Languages And Literature, And The Arts

Perpetual Help College of Manila University
01.2018

Skills

  • Communication skills
  • Time Management
  • Adaptability
  • Computer Literacy
  • Efficiency
  • Customer service
  • Office administration

Timeline

Administrative Assistant

Lucky Break
10.2024 - Current

Production Staff Member

PRO AVL TRADING CORPORATION
09.2024 - Current

Secretary

ZARI TRADING CO., LTD
06.2024 - 12.2024

CUSTOMER SERVICE REPRESENTATIVE - TEAM LEADER

SPICY CHILI TECHNOLOGY INC.
01.2024 - 06.2024

CLERK AND LIASON OFFICER

BARANGAY ST. PETER
07.2018 - 01.2024

Research in Daily Life, Trends, Networks, and Critical Thinking in the 21st Century, Oral Communication, and Philippine Politics and Government, Contemporary Philippine Arts from the Region

Humanities and Social Sciences - Philosophy, Languages And Literature, And The Arts

Perpetual Help College of Manila University
Cheche S. Catindoy