Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Credit Management – Lead
Atlassian Pty Ltd
08.2023 - Current
Company Overview: Atlassian is a rapidly growing software company with offices in Sydney, San Francisco, Amsterdam, Tokyo, Gdansk, and Manila. Our mission is to enable teams to advance humanity through the power of software with web-based applications that help software teams be productive and collaborative. Our apps like JIRA, Confluence, HipChat, and Bitbucket enable teams to communicate, track projects, collaborate on content, and collaborate on code.
Credit Check Management: Review and Approve credit checks in compliance with approved credit policies and procedures.
Review and Approve Credit Check Requests on a daily basis.
Collaborate with sales teams to align credit decisions.
Report potential customer credit issues to minimize and mitigate risk.
Develop and implement strategies to enhance the credit management process.
People Management: Provide supervision and guidance to credit management members.
Manage team performance reviews and mentor team members for career growth.
Promote process simplification and continuous improvement among staff.
Accounting and Compliance: Ensure tasks and reporting deliverables for month-end and quarter-end closing are met.
Ensure compliance with internal controls and accounting policies.
Collaborate with cross-functional teams on CM-related deliverables.
Process Improvement: Identify process pain points and work with the Finance Technology team to develop solutions.
Promote automation and continuous improvement in credit management processes.
Atlassian is a rapidly growing software company with offices in Sydney, San Francisco, Amsterdam, Tokyo, Gdansk, and Manila. Our mission is to enable teams to advance humanity through the power of software with web-based applications that help software teams be productive and collaborative. Our apps like JIRA, Confluence, HipChat, and Bitbucket enable teams to communicate, track projects, collaborate on content, and collaborate on code.
Library and Research Billing Assistant
DSM Manila LLC
11.2010 - Current
Company Overview: A shared Services support for the international office network of White & Case LLP, a leading global law firm with 36 offices in 25 countries.
Provides support tasks and Billing reports of all White and Case Library and Research transactions.
Downloads weekly and monthly electronic billing information from vendor secure websites.
Prepares Monthly and Quarterly electronic billing downloads to be imported by Firm Financial System for Client billing.
Interacts with Attorneys and Legal staff via email to obtain correct and client matter numbers for online research performed.
Works extensively with online vendors to keep abreast of their billing system, enhancements and functionality.
Creates and maintains spreadsheets of vendors for reconciliation purposes.
Assist with pulling back up for regular audit reviews and requests.
A shared Services support for the international office network of White & Case LLP, a leading global law firm with 36 offices in 25 countries.
Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
Received, sorted, and distributed incoming mail.
Coordinated with other team members to streamline billing processes, resulting in reduced turnaround times for invoice generation and distribution.
Sr. Accounts Receivable Specialist
Atlassian Pty Ltd
09.2017 - 07.2023
Company Overview: Atlassian is a rapidly growing software company with offices in Sydney, San Francisco, Amsterdam, Tokyo, Gdansk, and Manila. Our mission is to enable teams to advance humanity through the power of software with web-based applications that help software teams be productive and collaborative. Our apps like JIRA, Confluence, HipChat, and Bitbucket enable teams to communicate, track projects, collaborate on content, and collaborate on code.
Solely manages credit management of QTC for the company’s global customers and Partners (Platinum, Gold and Direct).
Perform the credit risk assessment on new and existing corporate customers
Gather data to support credit recommendations
Communicate to Sales Team issues hamper releasing the orders
Respond to inquiries regarding orders on hold
Performs Financial Statements Analysis to check potential business risks and red flags
Reviews validity of Enterprise deal and ensures all requirements are met.
POC for all system integration issues
Credit Card Paid Invoices Reconciliations
Month End duties
Oversees the accuracy and completeness of Daily Transactions
Prepares Quarterly Bad Debt Provision
Initiates and Participates in all internal meetings to identify potential projects for process refinement, develop systems to improve the efficiency of accounts receivable activities.
POC for the internal and external (EY) audit requirements.
Handles AR tasks for new acquisitions
Sent to US for two weeks to train a colleague and gain new knowledge for the newly acquired company at the same time.
Cross-trained and assisted the Revenue Team on their month end task for 3 months.
Initiated and successfully launched RPA (Robotics Process Automation) for the Daily Bank Reconciliation.
Prepares and Updates Process Documentation
Atlassian is a rapidly growing software company with offices in Sydney, San Francisco, Amsterdam, Tokyo, Gdansk, and Manila. Our mission is to enable teams to advance humanity through the power of software with web-based applications that help software teams be productive and collaborative. Our apps like JIRA, Confluence, HipChat, and Bitbucket enable teams to communicate, track projects, collaborate on content, and collaborate on code.
Accounts Receivable Specialist
Atlassian Pty Ltd
05.2014 - 09.2017
Company Overview: Atlassian is a rapidly growing software company with offices in Sydney, San Francisco, Amsterdam, Tokyo, Gdansk, and Manila. Our mission is to enable teams to advance humanity through the power of software with web-based applications that help software teams be productive and collaborative. Our apps like JIRA, Confluence, HipChat, and Bitbucket enable teams to communicate, track projects, collaborate on content, and collaborate on code.
AR Operations
Downloading of bank statements and Processing of all non-credit card payments (Cash Application)
Processing of refunds, withholding tax forms and setting up payments in the bank
Daily Bank Reconciliation of 8 accounts
Handling and finding solutions to all request type tickets (Remittance, Refund requests, Customer Inquiries) both from internal and external.
Meets defined goals and metrics
Manual Invoicing for 3 subsidiary accounts
Assisted the team in collection activity
Firs Reviewer – Enterprise Contracts
Month end accounts reconciliation.
Atlassian is a rapidly growing software company with offices in Sydney, San Francisco, Amsterdam, Tokyo, Gdansk, and Manila. Our mission is to enable teams to advance humanity through the power of software with web-based applications that help software teams be productive and collaborative. Our apps like JIRA, Confluence, HipChat, and Bitbucket enable teams to communicate, track projects, collaborate on content, and collaborate on code.
Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Monitored accounts to verify compliance with payment terms and schedules.
Negotiated payment arrangements with customers to establish timely receipt of payments.
Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Followed up overdue payments and payment plans from clients to establish good cash flow.
Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
Trained new team members on company policies, software systems, and effective accounts receivable practices for seamless integration into the role.
Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
Banking and Payments Specialist
Mckinsey and Company Manila Shared Service Center
01.2009 - 10.2010
Company Overview: A shared Services support for a global consulting firm with more than 80 offices including 17 locations in Asia.
Handles and process’ ASO Expense Claims and Accounts Payables
Maintains and updates payments master file (Macros)
Work with local accounting office to ensure funds are available for foreign wire transfers.
Process domestic and foreign invoice according to required payment method.
Ensures disbursements are done in an accurate and timely manner.
Monitors all payments for the day, sends reminder to the authorizers for pending items.
Acts as a back-up processor.
Prepares manual checks and Oracle payments on a daily basis.
Keeps track of the Key Performance Metrics (KPI) and ensure its availability within the first week after the month end.
Performs other tasks that may be assigned from time to time.
Documents outstanding items and resolutions.
A shared Services support for a global consulting firm with more than 80 offices including 17 locations in Asia.
Document Controller -North Luzon Project
Ericsson Telecommunications Company, Philippines
12.2007 - 01.2009
Company Overview: The world’s leading provider of technology and services to telecom operators.
Ensure proper documentation and filing of all project related documents.
Ensure proper flow of project document between different project parties (clients, managers, consultants).
Maintains database of all materials.
Prepares working permits, reports and letters.
The world’s leading provider of technology and services to telecom operators.
Data Encoder
Citigroup Business Process Solutions
06.2007 - 12.2007
Processes batch invoices for Singapore.
Enters data by inputting Invoice’ alphabetic and numeric information into Oracle Financial system in an accurate and timely manner.
Verifies entered data by reviewing, correcting, deleting and re-entering data.
Contributes to team effort by accomplishing needed results.
Education
No Degree - Certificate in Credit Management
Ateneo De Manila University
01-2017
Skills
Interpersonal Skills
Communication Skills
Microsoft Office
Excel
Oracle Financials
Electronic Billing Functions
Team player
Attention to detail
Flexible and adaptable
Decision-making
Problem resolution
Affiliations
161st Auxiliary Squadron, Philippine Coast Guard Auxiliary, Member