Chatterly Hernandez
Mandaluyong City
Summary
Versatile and accomplished branch manager in barbershops, eager to explore new challenges and contribute my skills to diverse roles. Seeking opportunities where my leadership experience, adaptability, and commitment to excellence can make a positive impact on a dynamic team. Open to exploring various positions that align with my skills and contribute to organizational success.
Overview
3
3
years of professional experience
Work History
Branch Manager
Back Alley Barbershop, BGC
01.2021 - 01.2024
- Detailed Sales Report
- Proficiently manage employee salaries and commissions, ensuring fair compensation and motivation
- Skillfully oversee inventory control with an acute attention to detail, optimizing resource utilization
- Serve as the primary point of contact for clients, expertly handling appointment reservations and inquiries
- Demonstrate patience and empathy in resolving customer complaints swiftly, maintaining high satisfaction
- Mentored staff to increase sales success and productivity
- Conducted customer feedback surveys to improve service levels
- Controlled expenses and allocated financial resources to reach budget goals.
Assistant Manager
Back Alley Barbershop
08.2020 - 01.2021
- One of my central role is the preparation of Detailed Sales Report
- I am responsible for overseeing Inventory Control of products
- Managing appointment reservation and responding to customer inquiries
- The primary point of contact for clients promptly addressing their concerns through message and phone calls.
Education
Diploma of Grade 12/Senior High School Diploma - Humanities and Social sciences
Pitogo Senior High School
Associate - Business Administration
Icct Colleges
Skills
Computer skillsundefined
Timeline
Branch Manager
Back Alley Barbershop, BGC
01.2021 - 01.2024
Assistant Manager
Back Alley Barbershop
08.2020 - 01.2021
Diploma of Grade 12/Senior High School Diploma - Humanities and Social sciences
Pitogo Senior High School
Associate - Business Administration
Icct Colleges
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