CHARRY ARAPOC CASILE
Bais City
Summary
To be a part of a company or institution where I can share the knowledge and skills, I learned from my work experience.
Good front liner, a flexible and reliable individual with ten years experienced in dealing with different kinds of customers in a certain financial institution
Highly detail-oriented and professional individual successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.
Overview
14
14
years of professional experience
Work History
BRANCH MANAGER TRAINING
05.2016
Dental Health Insurance Agent (CSR)(Working From Home)
Teletech Customer Care Management Phils., Inc.
11.2019 - 07.2024
- Provided comprehensive customer service to drive client satisfaction.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Efficiently managed high-pressure situations such as claim denials or unexpected policy cancellations.
- Assisted clients in resolving claims-related issues promptly, alleviating stress during difficult times.
EIGHT UNDER PAR PAWNSHOP OPERATOR , INC
12.2010 - 05.2019
Education
BACHELOR OF SCIENCE - COMPUTER SCIENCE
03.2008
Skills
- Knowledgeable in Basic Microsoft Applications
- Internet Literate
- Excellent Interpersonal Skills
- Dynamic
- Versatile
- Creative
- Detail Oriented
- Hardworking
- Patience
- Great Organizational Skills
- Good in Marketing Sales
- Customer relationships
- Branch operations management
- Customer service
- Team supervision
Timeline
Dental Health Insurance Agent (CSR)(Working From Home) - Teletech Customer Care Management Phils., Inc.
11.2019 - 07.2024
BRANCH MANAGER TRAINING -
05.2016
- EIGHT UNDER PAR PAWNSHOP OPERATOR , INC
12.2010 - 05.2019
NEGROS ORIENTAL STATE UNIVERSITY - BACHELOR OF SCIENCE, COMPUTER SCIENCE
Corestrengthsandskills
- Knowledgeable in Basic Microsoft Applications
- Internet Literate
- Excellent Interpersonal Skills
- Dynamic, Versatile, Creative, Detail Oriented, Hardworking, Patience
- Great Organizational Skills
- Good in Marketing Sales
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