Charmaine Vanessa H. Morasa
Mandaluyong City,00
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Product Specialist
R And A Dental Supply Center Co.
07.2023 - Current
- Enhanced product performance by conducting thorough market research and competitor analysis.
- Developed innovative product strategies for increased sales and customer satisfaction.
- Collaborated with cross-functional teams to streamline product development processes.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Conducted comprehensive training sessions for sales teams, resulting in improved product knowledge and increased sales figures.
- Reviewed and analyzed customer feedback, incorporating valuable suggestions into future product iterations.
- Collaborated with cross-functional teams to develop targeted marketing materials for medical professionals and patients.
Medical Technology Intern
Manila Central University
11.2018 - 05.2019
- Handled specimens according to laboratory protocols to maximize accuracy and precision of results
- Processed patient specimens according to priority and documented results
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Accurately labeled vacutainer tubes with patient name, date and time of collection
- Organized daily work based on collection priority
- Recorded, reported and posted test results using Sysmex
- Kept laboratory equipment clean and in good working order for optimal functionality and longevity
- Reduced turnaround time on lab results by through Pre-analytical check point
- Assembled tourniquets, needles and blood collection devices to prepare work trays
- Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards
- Handles a great deal of calls per duty to address customer requests and concerns
- Maintained excellent attendance record, consistently arriving to work on time
Education
Bachelor of Science in Medical Technology -
Centro Escolar University-Makati
01.2019
Secondary Studies -
Good Shepherd Christian School
01.2014
3rd Year Student - College of Medicine
Manila Central University
Caloocan City 08.2025
Primary Studies -
Good Shepherd Christian School
01.2010
Skills
- Highly organized and efficient
- Specimen labeling procedures
- Sample and specimen collection
- Ability to calibrate equipment
- Laboratory procedures
- Recording data
- Patient confidentiality
- Venipuncture
- Measuring vital statistics
- High Technical Skills
- Product Demonstrations
- Outstanding Interpersonal Skills
- Mastery of Data Collection
Certification
- Coronavirus Disease 2019, 03/25/20
- AACC Learning lab for Laboratory Medicine on NEJM Knowledge+, 03/25/20
- Operational Planning Guidelines and COVID-19 Partners Platform to support country preparedness and response, 03/25/20
Personal Information
- Place of Birth: Mandaluyong City, NCR
- Citizenship: Filipino
- Date of Birth: 10/02/97
- Gender: Female
- Marital Status: Single
- Religion: Christian
References
Redora R. Esteban, 09957655074, Professor, Centro Escolar University-MKT, College Teacher
Languages
English
Timeline
Product Specialist
R And A Dental Supply Center Co.
07.2023 - Current
Medical Technology Intern
Manila Central University
11.2018 - 05.2019
Bachelor of Science in Medical Technology -
Centro Escolar University-Makati
Secondary Studies -
Good Shepherd Christian School
3rd Year Student - College of Medicine
Manila Central University
Primary Studies -
Good Shepherd Christian School
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