Charmaine Annjeanette Dimalanta
AI/LLM - Analyst
Davao City,DAS
Work Preference
Work Type
Part TimeFull TimeLocation Preference
RemoteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leaveSummary
AI/LLM Analyst refining high volumes of AI-generated writing for accuracy, fluency, and professional tone. Builds and evaluates training datasets and prompts, then applies independent judgment to correct, annotate, or escalate output against strict quality standards. Strengthens executive-ready communication through close coordination with data science and engineering teams.
Overview
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1
Certification
7
7
years of professional experience
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1
Language
Work History
AI/LLM Analyst
Innodata Knowledge & Services Inc.
Mandaue City , Cebu
06.2024 - Current
- Evaluated 80% of training datasets for accuracy and coherence, then refine prompts to improve written output quality.
- Reviewed over 50-100 AI-generated drafts daily against strict quality standards, refining tone, grammar, and clarity.
- Annotated content and apply established guidelines to keep AI outputs aligned with quality standards.
- Judged when to correct or escalate content issues, balancing independent review with consistent guideline adherence.
- Edited grammar, syntax, and language flow to produce polished executive-level correspondence and reports.
- Coordinated daily with data science and engineering teams to resolve issues and keep deliverables moving without prompting.
- Handle sensitive written materials with discretion while maintaining consistency across AI-generated communications.
- Conducted data analysis to support decision-making processes and improve operational efficiency.
- Developed reports using advanced analytical tools to present insights to stakeholders.
Project Development Officer
University of the Philippines Mindanao
Davao City, Davao del Sur
06.2022 - 06.2024
- Coordinated 5 stakeholder follow-ups weekly across internal offices and external partners to keep program work moving.
- Organized large-scale events and forums end to end, coordinating logistics, registration, vendors, and participant participation.
- Evaluated project proposals against strategic goals, supporting resource allocation and timeline planning across offices.
- Maintained monitoring sheets and compiled terminal reports to track concurrent initiatives and support ongoing program oversight.
- Managed follow-up communications with internal offices and external stakeholders to sustain coordination across the sports program.
- Developed project proposals aligning with university strategic goals and stakeholder needs.
- Led cross-functional teams to execute educational programs and community engagement initiatives.
Content Moderator
Concentrix
Davao City, Davao del Sur
06.2021 - 06.2022
- Applied platform guidelines to review user-generated content with professionalism and objectivity on sensitive cases.
- Managed moderation and image annotation workflows in client-provided tools with steady, independent judgment.
- Identified inappropriate or high-risk content quickly and escalated items that required further review.
- Used analytical and critical thinking to separate policy violations from content that met review standards.
- Handled sensitive material with discretion and confidentiality while maintaining consistent moderation quality.
Junior Research Assistant
Sultan Kudarat State University
Tacurong City , Sultan Kudarat
09.2020 - 05.2021
- Collected, organized, and analyzed research data to support accurate reporting and documentation.
- Drafted a policy brief and produced IEC materials to translate findings into clear written outputs.
- Created IEC materials that strengthened research visibility and improved communication with public audiences.
- Organized a public forum and training event, coordinating logistics and stakeholder participation from planning through execution.
- Coordinated logistics and stakeholder participation to keep the forum and training event on schedule.
- Conducted literature reviews to support research projects and enhance knowledge base.
Customer Service Representative
Alorica
Davao City, Davao del Sur
04.2019 - 06.2020
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Managed high-volume calls, delivering accurate information and support to clients.
- Collaborated with team members to streamline processes, reducing handling time for inquiries.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - English, Creative Writing
06-2019
Skills
Generative AI
AI model evaluation
Prompt engineering
Dataset annotation
Output quality assurance
Content review and moderation
Document drafting: Correspondence, MOAs/MOUs, reports, policy briefs
Cross-platform coordination: Google Workspace, Microsoft Office, Canva
Analytical and critical thinking
Discretion & confidential information handling
Stakeholder coordination
Inter-rater reliability
Content policy mapping
Certification
Civil Service Professional Eligibility
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with DC-UP Project Staff for Panaghisgot 2023: Commitments and Conversations - UP Mindanao's Pledge to Sustainable Sports Development Programs in Mindanao.
- Organized the annual colloquium entitled "Kahimunan: Mindanao Research Colloquium 2023" that aims to continue bringing together new studies centered on sports, exercise, wellness, and recreation that will strengthen the Mindanao Sports Development Program.
- Achieved high KPIs and awarded with 1PH Spot Award in Innodata for having consistent high quality score by completing annotations with accuracy and efficiency.
LEADERSHIP & ORGANIZATIONAL INITIATIVES
- Event & Project Organizer, UP Mindanao / Sultan Kudarat State University (2018–2023): Led planning and execution for multiple large-scale colloquia, public forums, and community events — managing registration, logistics, ingress/egress, and technical coordination end-to-end.
- Facilitated stakeholder engagement, including a Focused Group Discussion with a local government representative for cross-organization collaboration.
- Recognized nominee, TAYO (Ten Accomplished Youth Organizations) Awards, Culture and the Arts, Peace and Human Development Category (2018), for community-benefit project organizing.
Languages
English
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- UP Literary Society
Interests
Writing
Data Labeling
Artificial Intelligence
Prompt Engineering
Timeline
AI/LLM Analyst - Innodata Knowledge & Services Inc.
06.2024 - Current
Project Development Officer - University of the Philippines Mindanao
06.2022 - 06.2024
Content Moderator - Concentrix
06.2021 - 06.2022
Junior Research Assistant - Sultan Kudarat State University
09.2020 - 05.2021
Customer Service Representative - Alorica
04.2019 - 06.2020
University of the Philippines Mindanao - Bachelor of Arts, English, Creative Writing