CHARMAINE ANNE L. GALGO
Barra Opol, Misamis Oriental
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Philippine Army Reservist
Army Reserve Command
1 2015 - 1 2018
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Ship Security Guard
Oceania Cruises
2021.01 - 2024.08
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Aviation Security Officer
Lockheed Federal Security Agency
Pasay Manila, Philippines
2019.08 - 2024.08
- Assisted in the prevention of unauthorized access to restricted areas through effective implementation of access control procedures.
- Provided exceptional customer service while enforcing strict adherence to aviation security protocols, earning positive feedback from both passengers and colleagues.
Education
Bachelor of Science in Criminology -
PHINMA CAGAYAN DE ORO COLLEGE
2013.01 - 2017.04
Skills
Communication Skills
Organization and Time Management Skills
Customer Service
Technology Proficiency
Administrative Support
Strong Verbal and written communication skills
Ability to interact with clients and colleagues effectively
MS Office
Time Management
Customerservice
- Understanding Client need and responding promptly
- Managing Inquiries and resolving issues
- Building and maintaining client relationships
Technologyproficiency
- Familiarity with Microsoft Office Suite
- Basic Knowledge of Google Workspace
Administrativesupport
- Document preparation and editing
- Data Entry and management
- File organization and digital record keeping
Organizationtimemanagementskills
- Task prioritization and deadline management
- Ability to handle tasks effectively
Timeline
Ship Security Guard
Oceania Cruises
2021.01 - 2024.08
Aviation Security Officer
Lockheed Federal Security Agency
2019.08 - 2024.08
Bachelor of Science in Criminology -
PHINMA CAGAYAN DE ORO COLLEGE
2013.01 - 2017.04
Philippine Army Reservist
Army Reserve Command
1 2015 - 1 2018
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