CHARLOTTE KAYE S. BAS
PASIG CITY,NCR - National Capital Region
Summary
Proactive Administrative Assistant with strengths in managing correspondence and calendar scheduling for senior staff. Facilitates smooth office operations through efficient communication and document management. Committed to enhancing team productivity and supporting organisational goals.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Administrative Assistant 1 ( Secretary 1)
City Government of Makati ( University of Makati )
2024.09 - Current
Provided administrative support to head of college office by managing communications and scheduling to ensure smooth operations.
● Assisted section head in printing and processing payrolls for various employee categories to ensure timely and accurate compensation.
● Monitored, collated, and submitted monthly accomplishment report for honorarium to facilitate accurate record-keeping.
● Prepares honorarium payslip of regular, casual and part-time faculty. Sends honorarium e-payslip through their UMak email.
● Prepares regular (every end of the month only) and casual (every 15 and 30 of the month) payslips of employees with appointment. Sends e-payslip through their UMak email.
Administrative Assistant/ Executive Assistant
De La Salle Philippines
2024.04 - 2024.08
● Managed calendars for senior staff and coordinated travel arrangements to optimise schedules.
● Drafted and edited letters, reports, and documents to enhance clarity and professionalism.
● Responded to emails and digital queries, ensuring timely communication and resolution.
Administrative Assistant (Industrial Engineering Office)
Technological Institute of the Philippines
2023.02 - 2024.03
● Supported office operations by coordinating administrative tasks and ensuring smooth workflow.
● Organised and maintained physical and digital filing systems for easy access and retrieval of information.
● Tracked facultyty attendance and managed scheduling
Brand Store Customer Associate
Uniqlo Philippines
2022.08 - 2022.12
● Enhanced sales through proactive customer service interactions
● Delivered customer service, addressing needs and ensuring satisfaction
● Managed customer queries and complaints, delivering swift resolutions to enhance satisfaction levels.
● Participated in store meetings to improve team communication and alignment
Marketing Assistant Intern
Buting's First Auto & Tire Service Center
Education
Primary Education -
Buting Elementary School
Pasig2012-01
Secondary Education -
San Joaquin- Kalawaan High School
Pasig2016-01
Senior High School - Accounting, Business and Management
Buting Senior High School
Pasig2018-01
Bachelor of Science - Business Administration in Marketing Management
Rizal Technological University
Mandaluyong2022-01
Skills
- Payroll processing
- Office software proficiency
- Administrative skills
- CRM systems
- Time management
- Decision-Making confidence
- Communication skills
- Responsibility
Custom
Bachelor of Science Business Administration in Marketing Management, Rizal Technological University, Boni, Mandaluyong City, Graduated, Accounting, Business and Management, Buting Senior High School, Buting, Pasig City, 2016-01-01, 2018-01-01, Graduated, San Joaquin-Kalawaan High School, Lope K. San Joaquin, Pasig City, 2012-01-01, 2016-01-01, Graduated, Buting Elementary School, A.Santos St., Buting, Pasig City, 2006-01-01, 2012-01-01, Graduated
Certification
- Civil Service Eligibility (Honor Graduate)
- Customer Service Training
- Growth Mindset Training
- Interpersonal Communication Training
- Cybercrime: Effective Reputation Management Techniques
- Kaagapay: Para Counseling Training for Umak Employees
- Statement Of Assets, Liabilities and Net Worth (SALN)
- Online General Orientation on the Compliance Requirements Under Republic Act No. 11032
- Professional Enhancement for Employees Development (Speed)
- Public Service Values Overview
- Code Of Conduct and Ethical Standard for Public Officials and Employees (Ra 6713)
- 2025 Omnibus Rules on Appointments and Other Human Resource Action (Oraohr)
Timeline
Administrative Assistant 1 ( Secretary 1)
City Government of Makati ( University of Makati )
2024.09 - Current
Administrative Assistant/ Executive Assistant
De La Salle Philippines
2024.04 - 2024.08
Administrative Assistant (Industrial Engineering Office)
Technological Institute of the Philippines
2023.02 - 2024.03
Brand Store Customer Associate
Uniqlo Philippines
2022.08 - 2022.12
Marketing Assistant Intern
Buting's First Auto & Tire Service Center
Primary Education -
Buting Elementary School
Secondary Education -
San Joaquin- Kalawaan High School
Senior High School - Accounting, Business and Management
Buting Senior High School
Bachelor of Science - Business Administration in Marketing Management
Rizal Technological University