Summary
Overview
Work History
Education
Skills
Timeline
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Charles Marie Ayco

Bacolod City,NEC

Summary

An innovative and results-driven Software Quality Engineer and Project Manager, seeking to leverage my expertise in technical problem-solving and project management within a reputable company. With a solid track record of delivering quality solutions, I aim to contribute my skills in quality assurance, team leadership, and process improvement. Passionate about emerging trends in software development and quality engineering, I am committed to continuous learning and growth while driving organizational success.

Overview

7
7
years of professional experience

Work History

Project Manager / Scrum Master

MedProjects, Inc.
12.2024 - Current

PROJECT/S:

  • HealthSpace mobile application and website
  • De los Santos HIS website

ROLES and RESPONSIBILITIES:

  • Defined project scope and created detailed plans for medical directory and appointment booking features.
  • Led cross-functional teams, managing timelines, resources, and project milestones.
  • Communicated regularly with stakeholders, providing progress reports and ensuring alignment with goals.
  • Managed risks and compliance issues, ensuring security and data privacy.
  • Ensured the project stayed within budget while meeting healthcare industry standards.
  • Collaborated with QA to ensure high-quality and compliant deliverables.
  • Facilitated Scrum ceremonies (Daily Standup, Sprint Planning, Reviews, Retrospectives).
  • Removed obstacles and resolved integration or UI challenges.
  • Gathered stakeholder feedback to ensure platform met user and regulatory needs.
  • Empowered team members, fostering collaboration and continuous improvement.
  • Tracked progress using Agile metrics and reported on sprint performance.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.

Senior Software Quality Assurance Engineer

Starshot Software
10.2024 - Current

PROJECT/S:

  • Onebright Mental Health Platform

ROLES and RESPONSIBILITIES:

  • Test Case Development & Execution: Designed, developed, and executed comprehensive manual test cases based on functional and non-functional requirements.
  • Defect Identification & Reporting: Detected, documented, and tracked defects using test management tool: JIRA, ensuring timely resolution.
  • Regression & Functional Testing: Conducted regression, functional, integration, and system testing to ensure software functionality met user needs and specifications.
  • Requirements Analysis: Analyzed project requirements and collaborated with development teams to ensure test coverage aligned with the product's goals.
  • Test Documentation: Created and maintained detailed test documentation, including test plans, test cases, and test result reports.
  • Collaboration with Development Team: Worked closely with developers and product managers to identify issues early in the development cycle and validate fixes.
  • User Acceptance Testing (UAT): Assisted in UAT to ensure the product met end-user needs and expectations before release.
  • Continuous Improvement: Provided feedback to enhance testing processes and promote software quality improvements.

Software Quality Assurance Engineer

Serino Philippines Inc.
08.2022 - 12.2024

PROJECTS:

  • LSGH: School Management System and Invoice Management System – Functional site and Mobile Application Testing (Jira,SQL,Insomnia)
  • LSGH: Parent Application – Mobile Application Testing (Jira,SQL,Insomnia)
  • SuperApp: Scan and Go and SuperApp “Application” E-commerce – Functional and Mobile Application Testing (Jira) , SalesForce
  • CENTRAL E-commerce Website – Functional/Integral, Web Application Testing (Jira, Manual, Cypress Automation, SalesForce)
  • Campaign Serino – Functional (Jira)
  • Central App “Mobile Application” – Functional and Mobile Application Testing (Jira), SalesForce
  • Serino Gateway - Functional (Jira)
  • POS System E-commerce device - Functional (Jira)
  • POS KuyaJ E-commerce multiple devices - Functional (Jira)
  • MAYA x Landers Membership and Credit Card application – Web Testing, Mobile Testing, Functional/Integral Testing, SalesForce
  • LANDERS x MAYA credit card and membership application
  • POPEYES and KUYAJ application
  • POPEYES Kiosk E-commerce device
  • LANDERS MARKET Price and Membership Checker E-commerce device
  • POS Majestic E-commerce multiple devices
  • Line-Buster POS and E-commerce device
  • LANDERS Central Kiosk POS and E-commerce device

ROLES and RESPONSIBILITIES:

  • Resolved technical issues and forecasted troubleshooting complications during software trials.
  • Created successful test scripts to manage automated feature testing,
  • Planned and devised cohesive test plans for projects using advanced testing technologies.
  • Supported trouble sites to mitigate obstacles and foster successful client delivery.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Adapted procedures to mitigate issues and improve deficiencies.
  • Reassessed quality control measures at systemic level to proactively identify non-conformances.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Reviewed, implemented and updated company records related to team activities for future reference.

Automation Software Engineer / Test Engineer

Accenture
08.2020 - 08.2022

PROJECTS:

  • Amplifon Symphony – Functional (Salesforce, ServiceNow)
  • Lumen CC Retro – Functional (Salesforce, Jira, Zuora)
  • CIO PMT (Protect My Tech) – Functional/Maintenance Testing (Azure, SQL)

COMPANY INVOLVEMENTS:

  • Innovation Project Co-founder: GreenIT Tool (Test Case Reduction Asset and Carbon Footprint Estimator)
  • Test Automation Mentor for Tosca, Selenium, and Katalon Bootcamps
  • ACOE Engagement team member

ROLES and RESPONSIBILITIES:

  • Coordinated with other engineers to evaluate and improve software and hardware interfaces.
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Conducted regression testing and submitted observations to development team.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Facilitated workshops and seminars to foster development of problem- solving, decision-making, and critical thinking.

Project-In-Charge

Vonotec Inc.
08.2018 - 05.2019

PROJECTS HANDLED:

  • Hilton Manila – Sub-Con Project in Charge BMU
  • Hotel Okura – Sub-Con Project in Charge
  • Sheraton Manila – Sub-Con Project in Charge BMU
  • Runway Manila – Project in charge BMU
  • Proscenium at Rockwell – Sub-Con Project in Charge BMU

Roles and Responsibilities

  • Supervised, directed, and motivated high-quality performance for construction workers.
  • Managed 10 - 15 People per site by providing comprehensive construction guidance and maintaining outstanding client satisfaction and work standards.
  • Determined and scheduled priorities as required to progress engineering work.
  • Monitored installation of materials and equipment for compliance with drawings and specifications.
  • Delivered regular compliance reports to drive process improvement and

corrective measures.

Data Analyst and Technical Buyer

Light Rail Manila Corporation
05.2018 - 08.2018

Roles and Responsibilities:

  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Tracked inventory shipments and prepared spreadsheets detailing item information.
  • Maintained complete documentation and records of all purchasing activities.
  • Designed and implemented process improvements to streamline purchasing process.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.

Education

Associate of Science - Mechanical Engineering

University of Negros Occidental - Recoletos
Bacolod City, Province Of Negros Occidental, Philippines
03-2017

Skills

  • Software development lifecycle expert
  • Project Planning
  • Project Management
  • Agile Software Development
  • Selenium
  • Tosca Tricentis
  • Katalon Studios
  • Agile Methodologies
  • Waterfall Methodologies
  • Web Application Testing
  • Mobile Application Testing
  • SalesForce Logic

Timeline

Project Manager / Scrum Master

MedProjects, Inc.
12.2024 - Current

Senior Software Quality Assurance Engineer

Starshot Software
10.2024 - Current

Software Quality Assurance Engineer

Serino Philippines Inc.
08.2022 - 12.2024

Automation Software Engineer / Test Engineer

Accenture
08.2020 - 08.2022

Project-In-Charge

Vonotec Inc.
08.2018 - 05.2019

Data Analyst and Technical Buyer

Light Rail Manila Corporation
05.2018 - 08.2018

Associate of Science - Mechanical Engineering

University of Negros Occidental - Recoletos
Charles Marie Ayco