CHARLES MALIWAT
Customer Service Representative
Cainta
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
IntouchCx
10.2022 - 02.2024
Customer Service Representative
ResultsCx - Alaskaland
05.2022 - 10.2022
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
AURORA ARAGON QUEZON ELEMENTARY SCHOOL
Malate, Manilaundefined
Francisco P. Felix Memorial National High School
Santo Domingo, CaintaWorld Citi Colleges
AnonasInstitute of Creative Computer Technology
Cainta, RizalSkills
Taking responsibilitiesundefined
Civil Status
Single
Personal Information
Age: 26
References
Sheryl Anne M. Miguello, 09663505948, Freelance Tutor
Timeline
Customer Service Representative
IntouchCx
10.2022 - 02.2024
Customer Service Representative
ResultsCx - Alaskaland
05.2022 - 10.2022
AURORA ARAGON QUEZON ELEMENTARY SCHOOL
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Francisco P. Felix Memorial National High School
World Citi Colleges
Institute of Creative Computer Technology
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