CHARLES JUSTINE VILLANUEVA
Antipolo City, Province Of Rizal
Summary
Developed strong organizational and communication skills in collaborative and fast-paced environment. Proven ability to manage multiple tasks, time deadlines, and contribute to team objectives. Seeking to transition into new field, utilizing transferrable skills to drive success in diverse professional settings.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Mobile Bar
Pour Decision Ph
09.2024 - Current
- Knowledgeable in mixing and serving a variety of cocktails and mocktails and always eager to learn new recipes and techniques.
- Building and maintaining strong relationships with both existing and new clients is essential for repeat business and referrals.
- Collaborated with other colleagues to ensure smooth service and efficient problem-solving.
- Maintained a clean and organized mobile bar area.
- Self-motivated, with a strong sense of personal responsibility in operational and sales colleagues to achieve common goals. Continuously seeking feedback and implementing improvements.
Housekeeping Attendant
Madison 101 Hotel + Tower
06.2023 - 08.2024
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Managed the laundry facility efficiently, ensuring prompt delivery of clean linens to guest rooms and common areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Banquet Server
Madison 101 Hotel + Tower
06.2023 - 06.2023
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Housekeeping Intern
Madison 101 Hotel + Tower
02.2023 - 05.2023
- On-the-Job Training (Practicum 2)
- Doing the task and responsibilities of a Room and Public Attendant
- Familiarization with different types of Hotel Facilities
- Awareness of Hotel products and services
- Handling different types of guests
Flexible Practicum Training Program
- Online On-the-Job Training (Practicum 1)
- Answered Canvas Modules focusing on developing soft skills needed in the workplace
- Answered Training modules/videos of Lobster Ink, a training platform used by international brands focusing on the operational aspect of the Tourism and Hospitality industry
- Attended webinars delivered by industry practitioners
- Note: Certificates for Canvas, Lobster Ink, and Webinars are attached to my E-portfolio site
Education
Bachelor of Science - International Hospitality Management Major in Hotel Administration in Cruise Line Operations
Our Lady of Fatima University
08.2025
Skills
- Effective team collaboration
- Proficient in managing multiple tasks
- Detail-oriented individual
- Prioritization and scheduling
- Relationship building
- Service-driven approach
- Critical thinking in problem-solving
Certification
American Hospitality Academy
Languages
English - Intermediate
Filipino - Advanced
Training/ Certifications
- American Hospitality Academy Certificates
- Online World Campus
- Hospitality Supervisor Certificate
- Hospitality Professional Certificate
- Managing Diversity in a Multicultural Workplace
- Business Communication in the Hospitality and Tourism Industry
- Introduction to Hospitality and Tourism
- Hospitality Institute of America-Philippines Inc.
- Lobster Ink Courses
- Hospitality Management Track 1 – Restaurant Operations
- Hospitality Management Track 2 – Hotel Operations
- For other training and seminars attended, please click the link to my E-portfolio site.
References
Charito A., Corpus, Program Head, CHIM, 8661-2023, Antipolo Campus
Accomplishments
- Dean’s Lister
- Mr. United Nations 2016
Hobbies and Interests
Gym / Fitness, Basketball, Traveling
Timeline
Mobile Bar
Pour Decision Ph
09.2024 - Current
Housekeeping Attendant
Madison 101 Hotel + Tower
06.2023 - 08.2024
Banquet Server
Madison 101 Hotel + Tower
06.2023 - 06.2023
Housekeeping Intern
Madison 101 Hotel + Tower
02.2023 - 05.2023
Flexible Practicum Training Program
Bachelor of Science - International Hospitality Management Major in Hotel Administration in Cruise Line Operations
Our Lady of Fatima University
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