CHARLENE PONGASI
LICENSED TEACHER/ AREA MANAGER
MOLAVE ZAMBOANGA DEL SUR
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 16 years of management performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
AREA MANAGER
ACTIVATION MACHINE INC
ZAMBOANGA CITY
05.2018 - Current
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Exceeded sales forecast figures by [Number]% regularly through superior customer care.
- Capitalized on new sales and business opportunities when developing partnerships with other companies, successfully increasing sales volume [Number]%.
- Resolved conflicts promptly to promote positive environment for customers.
- Managed inventory and reduced shrinkage by [Number]% through detailed monitoring of daily operations and stock.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Transformed underperforming teams into productive, profitable teams.
- Oversaw budget planning, strategy development, community outreach for organization.
- Dedicated to expanding client bases by building lasting relationships.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
- Supervised [Number] locations to enforce high-quality standards of operation.
- Built positive and productive relationships with store and field leadership.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
FIELD MERCHANDISING ACTIVATIONS SUPERVISOR
ACTIVATION MACHINE INC
OZAMIZ CITY
05.2012 - 04.2018
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Applied effective time management techniques to meet tight deadlines.
- Learned and adapted quickly to new technology and software applications.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Passionate about learning and committed to continual improvement.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to develop and implement creative solutions to complex problems.
FIELD MERCHANDISING SUPERVISOR
CEBU EASY AND GENERAL SERVICES
OZAMIZ CITY
05.2011 - 05.2012
- Provided professional services and support in a dynamic work environment.
- Delivered services to customer locations within specific timeframes.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed strong communication and organizational skills through working on group projects.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
AREA DEVELOPMENT SUPERVISOR
S' ACTIVATIONS AND CONSULTANCY INC
OPOL MISAMIS ORIENTAL
03.2007 - 04.2011
- Resolved problems, improved operations and provided exceptional service.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Applied effective time management techniques to meet tight deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Gained strong leadership skills by managing projects from start to finish.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed strong communication and organizational skills through working on group projects.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Demonstrated leadership skills in managing projects from concept to completion.
Education
Bachelor of Science - ELEMENTARY EDUCATION
GOVERNOR ALFONSO D. TAN COLLEGE
TANGUB CITY 06.1998 - 03.2002
Skills
Staff Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The human brain is an incredible pattern-matching machine.
Jeff Bezos
Timeline
AREA MANAGER
ACTIVATION MACHINE INC
05.2018 - Current
FIELD MERCHANDISING ACTIVATIONS SUPERVISOR
ACTIVATION MACHINE INC
05.2012 - 04.2018
FIELD MERCHANDISING SUPERVISOR
CEBU EASY AND GENERAL SERVICES
05.2011 - 05.2012
AREA DEVELOPMENT SUPERVISOR
S' ACTIVATIONS AND CONSULTANCY INC
03.2007 - 04.2011
Bachelor of Science - ELEMENTARY EDUCATION
GOVERNOR ALFONSO D. TAN COLLEGE
06.1998 - 03.2002
Cooking/Baking
Dreaming to be a Chef someday!
Cooking/Baking
Dreaming to be a Chef someday!
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