Charlene Bugnay
La Trinidad
Summary
Versatile and results-oriented professional with experience at PSEP Company, excelling in customer service and office administration. Demonstrated ability to enhance communication skills and reading comprehension among ESL students at ABC 360. Proficient in data entry and adept at improving operational efficiencies.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Government
10.2019 - Current
- Managed filing system, entered data and completed other clerical tasks.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Administrative Assistant
PSEP Company
07.2016 - 01.2018
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
ESL Teacher
ABC 360
04.2015 - 05.2016
- Improved reading comprehension among struggling students through the use of diverse texts and guided discussions about main ideas, themes, and vocabulary.
- Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English.
- Provided individual mentoring and special tutoring to struggling students.
Education
Bachelor Of Science In Criminology - Criminology
University of The Cordilleras
Baguio City04.2011
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Administrative Assistant
Government
10.2019 - Current
Administrative Assistant
PSEP Company
07.2016 - 01.2018
ESL Teacher
ABC 360
04.2015 - 05.2016
Bachelor Of Science In Criminology - Criminology
University of The Cordilleras
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