Summary
Overview
Work History
Education
Skills
Certification
Training
References
Timeline
Generic
CHARLENE B. MONSANTO

CHARLENE B. MONSANTO

Marilao Bulacan,Bulacan

Summary

To obtain a teaching position where I can utilize my skills in classroom management,communication, and student development , and contribute to a positive and engaging learning environment.

Overview

2027
2027
years of professional experience
1
1
Certification

Work History

Youth Counselor

Norwegian Cruise Line
12.2022 - 03.2026
  • Supervised and engaged children and teenagers in recreational and educational activities
  • Ensured safety and well-being of participants
  • Facilitated group activities, games and learning sessions
  • Developed communication and interpersonal skills with diverse nationalities.

Technical Vocational Trainer

Richwell Colleges Inc.
09.2020 - 01.2022
  • Conducted training sessions for students in technical and vocational subjects
  • Prepared lesson plans and instructional materials
  • Assessd student performance and provided feedback
  • Maintain an organized and productive learning environment.

Senior High School Teacher • College Instructor

Access Computer and Technical College
11.2016 - 01.2020
  • Taught senior high school and college students.
  • Prepared lesson plans and delivered lectures effectively.
  • Managed classroom behavior and student engagement.
  • Evaluated academic performance through exams and activities

Box Office Staff

Norwegian Cruise Line
  • Assisted guest with reservations onboard
  • Provided information about shows, schedules and entertainment activities
  • Handled guest inquiries and resolved concerns in a professional manner
  • Delivered excellent customer service to guests of different nationalities

Education

TESDA National Certification II - Front office Services

TESDA
11-2022

TESDA National Certificate II - Food and Beverage Services

TESDA
09-2017

TESDA National Certificate II - Housekeeping

TESDA
05-2016

TESDA National Certificate - Housekeeping

TESDA
03-2022

TESDA National Certificate II - Bread and Pastry Production NCII

TESDA
02-2022

Bachelor in Technical Teacher Education - Food Service Management

Bulacan State University
Malolos, Bulacan
01-2016

TESDA National Certificate - Trainers Methodology I

TESDA

Skills

  • Classroom Management
  • Lesson Planning
  • Communication Skills
  • Student Engagement
  • Adaptability and Cultural Awareness
  • Computer Skills (MS word, powerpoint)
  • Performance assessment
  • Training delivery
  • Safety assurance
  • Positive attitude
  • Time-management
  • Patient understanding

Certification

  • TESDA National Certificate II - Housekeeping, 2016-05-10
  • TESDA National Certificate NCIII - Housekeeping, 2022-03-28
  • TESDA National Certificate II - Food and Beverage Services, 2017-09-29
  • TESDA National Certificate II - Bread and Pastry Production NCII, 2022-02-05
  • TESDA National Certification II - Front Office Services, 2022-11-27
  • TESDA National Certificate Trainers Methodology I, 2022-01-01

Training

  • Updating Course on Basic Training- PSSR, 2026-03-27
  • Basic Life Support for Adult, Child, Infant, 2024-02-29
  • Crowd Management and Safety Training, 2022-12-08
  • BASIC TRAINING VI/1 STCW, 2022-07-22

References

  • Mr. Joseph Bingbong M. Gutierrez, Diploma Program Chair, 09764094189, rcitechvocjbgutierrez@gmail.com
  • Ms. Susana Castillo, Youth Program Manager, Norwegian Cruise Line, +51 988 517 587, suecbi21@hotmail.com
  • Mr. Gilbert Odena, Box Office Manager, Norwegian Cruise Line, +63 961 875 8363, gilbertodena@gmail.com

Timeline

Youth Counselor

Norwegian Cruise Line
12.2022 - 03.2026

Technical Vocational Trainer

Richwell Colleges Inc.
09.2020 - 01.2022

Senior High School Teacher • College Instructor

Access Computer and Technical College
11.2016 - 01.2020

Box Office Staff

Norwegian Cruise Line

TESDA National Certification II - Front office Services

TESDA

TESDA National Certificate II - Food and Beverage Services

TESDA

TESDA National Certificate II - Housekeeping

TESDA

TESDA National Certificate - Housekeeping

TESDA

TESDA National Certificate II - Bread and Pastry Production NCII

TESDA

Bachelor in Technical Teacher Education - Food Service Management

Bulacan State University

TESDA National Certificate - Trainers Methodology I

TESDA
CHARLENE B. MONSANTO