Charlene Bandales
Nurse
Atimonan Quezon
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Virtual Medical Assistant
Pacific Cancer Medical Center
California
04.2022 - 12.2023
- Answering phones for different inquiries of different offices and patients (scheduling, cancelling and rescheduling appointments).
- Call different offices, clinics and hospitals to request records of patients.
- Prep and file all necessary documents or records for patients upcoming visit both for New and Established patients.
- Manage medication refill. Calling patient, pharmacies and other offices. Sending prescriptions accordingly.
- Requesting Sending of records as instructed/needed.
- Respond and send email accordingly.
- Works on paper works (splitting, renaming and filing).
- Observe HIPAA rules and regulations all the time.
Virtual Medical Scribe
My Virtual Scribe
California
08.2020 - 02.2022
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Accompanied physicians through day in fast-paced, stressful environments.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Used [Software] to input information into computerized patient record system.
- Communicated with other medical staff and personnel to obtain additional patient information.
- Processed patient referrals and authorizations to enable smooth patient consultations.
- Gathered patient charts to prepare for upcoming appointments and maintain organization.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Accepted dictated notes and produced professional documents with outlined information.
Research Study Coordinator
St Luke's Medical Center
Quezon City
02.2015 - 05.2020
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Gathered, processed, and shipped lab specimens.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Participated in initiation visits and investigator meetings, implementing trials following study timelines and budgets.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Followed informed consent processes and maintained records.
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Monitored patient safety throughout clinical trials and reported any adverse events.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
Hospital Licensed Practical Nurse
Emil Joanna General Hospital
Atimonan Quezon
04.2011 - 01.2015
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Developed and implemented individualized patient care plans.
- Coordinated patient transfers to other facilities.
- Evaluated patient histories, complaints, and current symptoms.
- Helped patients complete bathing, dressing and eating.
- Provided patient education on health care issues and prescribed medications.
- Took samples to complete diagnostic and routine assessment tests.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Administered medications and injections to patients.
- Responded to patient requests with appropriate clinical and personal assistance.
- Monitored patient health conditions to report changes to assigned physician.
- Delivered emotional support to patients and families during challenging times.
Education
Bachelor of Science - Nursing
Adventist University of The Philippines
Silang Cavite 06.2005 - 03.2009
Skills
Patient Flow Management
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Life shrinks or expands in proportion to one’s courage.
AnaÏs Nin
Timeline
Virtual Medical Assistant
Pacific Cancer Medical Center
04.2022 - 12.2023
Virtual Medical Scribe
My Virtual Scribe
08.2020 - 02.2022
Research Study Coordinator
St Luke's Medical Center
02.2015 - 05.2020
Hospital Licensed Practical Nurse
Emil Joanna General Hospital
04.2011 - 01.2015
Bachelor of Science - Nursing
Adventist University of The Philippines
06.2005 - 03.2009
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