Charlene Alob
Financial Management
Minglanilla Cebu
Summary
Highly efficient Sales Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals.
Strong communicator focused on delivering outstanding customer care.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Associate position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Bank Sales Associate
Bank Of The Philippine Islands
Cebu City
04.2014 - Current
- Greeted customers and offered assistance for increased customer satisfaction.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Worked varied hours to meet seasonal and business needs.
- Analyzed customer data to identify trends and anticipate customer needs.
- Maintained relationships with customers to maximize sales opportunities.
- Utilized customer feedback to improve product offerings.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Trained and mentored junior staff on customer service strategies and techniques.
- Monitored customer service metrics and performance indicators to identify areas of opportunity.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Customer Obsessed
Education
BSBA Major In Financial Management - Financial Management
University of San Jose Recoletos
Cebu City 06.2009 - 03.2013
Skills
Cash Handling
Timeline
Bank Sales Associate
Bank Of The Philippine Islands
04.2014 - Current
BSBA Major In Financial Management - Financial Management
University of San Jose Recoletos
06.2009 - 03.2013
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