Hi, I’m
CHARITY MAITIM
Quezon City, Metro Manila,00
Summary
I am an experienced and accomplished Sales Manager with over20 years of sales experience in the IT industry. Throughout my career, I have focused on selling to enterprise and mid- to large-sized businesses across various industries. As a Sales Manager, I have successfully established sales processes and strategically led sales teams to secure multi-million dollar contracts. I take pride in mentoring and coaching newcomers in sales, helping them become successful professionals by sharing the extensive knowledge I have gained through my experience. I emphasize a consultative approach and a solutions-oriented mindset, equipping my team with the right attitudes to improve their skills and excel in sales. My technology expertise includes various SaaS solutions related to Business Management and Operations (ERP, HRIS, IT Management), Automation and Integration (PaaS), Business Intelligence, and IT security solutions. Recently, I have also gained experience selling Network as a Service and Wholesale Telco services. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
years of professional experience
Work History
Console Connect / PCCW Global
Sales Team Lead
05.2024 - Current
Job overview
- Sales Team Management
- Player-Coach Role: Serving as a team manager and an individual contributor
- Leadership: Led a team of Sales Development Representatives (SDRs) across the Asia-Pacific (APAC) region
- Coaching and Mentoring: Provided guidance and motivation to help team members perform at their best and reach their maximum potential
- Performance Tracking: Monitored and managed team productivity by capturing and analyzing the activities of each SDR for sales and productivity assessments
- Go-to-Market Execution: Oversaw the execution of the go-to-market (GTM) strategy, ensuring all team members were aligned with the given direction
- Problem Solving and Prioritization: Providing directions and assistance to the team with problem-solving and prioritizing tasks to enhance efficiency and focus
- Sales Lead Management
- Managed the triage of Marketing Qualified Leads (MQLs) to ensure all sales leads were attended to, qualified, and processed, which resulted in a20% increase in Sales Qualified Leads (SQLs) and to higher close rate of the processed leads of the BDMs
- Collaborated with management to create and implement strategic processes for handling sales leads, which enhanced lead qualification efficiency by100% and contributed to revenue growth through the high-quality SQLs sent to BDMs
- Individual Contributor
- Exceeded the leads processed targets, accomplished tasks targets, and ensured a high MQL to SQL conversion ratio
- Ensuring all my targets are always met and exceeded to set a good example to the team as a leader
IT Group Inc
Business Development Manager
09.2020 - 05.2024
Job overview
- Sales Leadership: Responsible for achieving the overall sales targets of the MDRL (Manufacturing, Distribution, Retail, and Logistics) team and accountable for meeting annual company goals and strategic objectives within the assigned industry
- Revenue Growth: Demonstrated significant year-over-year revenue growth for the MDR group, achieving a consistent20% increase annually
- Surpasses sales growth targets and customer acquisition targets both internally and to the principal
- Client Acquisition: Focused on high-value customers with strategic growth opportunities, successfully signing20 new clients and retaining32 renewing customers
- Achieved20% to30% growth year-on-year over the last three years, including expanding wallet share with major conglomerates in our portfolio
- Team Development: Successfully hired, trained and developed the MDR team
- Managed, coached, mentored them to grow in their roles and in their careers
- Helped in developing C-level relationships and personally engaged in high-level negotiations to ensure thorough coverage of customer needs
- Embraced a strategic-thinking approach in all opportunities
- Promoted a solution-centric mindset
- Performance Improvement: Analytical and uses a data-driven approach towards calculated decisions that fostered the growth of each team member’s performance in both revenue generation and soft skills utilization and development
- Ensuring that my management style does not only focus on tasks and activities but more importantly on quality results and productivity
- Cross-Department Collaboration: Developed and nurtured strong relationships with both external and internal key stakeholders and maintained effective relationships across departments to meet operational requirements in alignment with set schedules and deadlines
- Market Insights, Thought Leadership and Partner Relations: Have closely collaborated with marketing team to build targeted campaigns, have actively participated in trade events, and have taken roles of speakership in conferences to evangelize customer successes
- Have built strong relationships with partners to achieve common objectives
Aspire Media Technologies and Ventures Inc.
Sales Manager
06.2019 - 03.2020
Job overview
- Build the business
- Establish the sales team, sales process and build the needed foundation
RS Concepts
Sales Manager
09.2018 - 04.2019
Job overview
- Overhaul the existing sales team by troubleshooting and proposing an effective sales plan and sales process for the company
Microgenesis Business Systems
Sales Manager
06.2014 - 08.2018
Job overview
- Have led the sales team for a year on year successes in achieving both internal and principal targets
- Have contributed to establishment of a sound and effective sales processes and policies
Creative Technologies
Sales Manager
03.2011 - 06.2014
Job overview
- Both managing sales team and as individual contributor handling key accounts that contributes in the majority of the sales revenue
- Have helped in establishment and exposure of the company to the target market through relationships and excellent customer service rendered
Microbase Inc.
Sales Manager
02.2008 - 03.2011
Job overview
- In charge of directly handling key accounts while ensuring exceptional performance of five (5) Account Managers
- Industry focus was on enterprise accounts selling various IT Solutions (both hardware and software)
Comworks Inc.
Account Manager / Sales Supervisor
03.2005 - 02.2008
Job overview
- In charge achievement of the revenue targets for the wireless communication system, Motorola Canopy and was able to close multimillion deals with Telcos and Enterprise customers
Advance Microsystems Inc.
Account Manager
06.2002 - 03.2005
Job overview
- Executed complete sales cycle process, from prospecting through to contract negotiations and closing
- Have consistently exceed set targets and have helped in promotion of company products thru trade shows, conferences and relevant IT events
American Technologies Inc
Account Manager
11.2001 - 05.2002
Job overview
- Covering end to end sales process from lead generation, prospecting, leads processing, to demos / POCs, proposals and negotiations to closing
Education
AMA Computer University
Bachelor of Arts from Psychology
01.1998
Skills
- Sales and Market Development
- Sales Team Hiring, Training and Mentoring
- Territory and Account Management
- Strategic Decision-Making
- Relationship Development
- Performance Tracking and Evaluations
- Process Improvement
- Sales Pipeline Management
- Sales Metrics
- Sales Trend Analysis
- Sales Forecasting
- Sales Analytics
- Performance Goals / Team Performance
- Sales Support
- Regional Development
- C – Level Executive Support
- Deal Qualifications (MEDDICC / BANT)
- Business Planning
- Strategic Thinking
- Public Speaking
- Events and Trade shows
- Sales presentations
Timeline
Sales Team Lead
Console Connect / PCCW Global
05.2024 - Current
Business Development Manager
IT Group Inc
09.2020 - 05.2024
Sales Manager
Aspire Media Technologies and Ventures Inc.
06.2019 - 03.2020
Sales Manager
RS Concepts
09.2018 - 04.2019
Sales Manager
Microgenesis Business Systems
06.2014 - 08.2018
Sales Manager
Creative Technologies
03.2011 - 06.2014
Sales Manager
Microbase Inc.
02.2008 - 03.2011
Account Manager / Sales Supervisor
Comworks Inc.
03.2005 - 02.2008
Account Manager
Advance Microsystems Inc.
06.2002 - 03.2005
Account Manager
American Technologies Inc
11.2001 - 05.2002
AMA Computer University
Bachelor of Arts from Psychology
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