Charisse Ann Pereña
Customer Service Representative
Muntinlupa
Summary
Dedicated room attendant with a meticulous approach to cleaning and a strong commitment to providing exceptional customer service. Excited to use my skills in maintaining cleanliness and creating a pleasant atmosphere for clients and customers of Novotel Christchurch Airport.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Customer Service Representative
Ibex Global Solutions
Paranaque
07.2023 - 02.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Senior High School Diploma -
06.2021 - 06.2022
Skills
Customer Relations
Timeline
Customer Service Representative - Ibex Global Solutions
07.2023 - 02.2024
Mercedes National High School - Senior High School Diploma,
06.2021 - 06.2022
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