Hi, I’m
Charina Rose Vicariato
Pasay
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service at SM Supermalls. Proven ability to enhance customer experiences through effective communication and product recommendations. Skilled in training and supervising teams, ensuring high standards of cleanliness and efficiency in housekeeping at Digos Doctor.
Overview
9
years of professional experience
Work History
Shopping Center Management Corporation, SM Supermalls
Cashier
03.2017 - 10.2025
Job overview
- Processed customer transactions accurately and efficiently.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations.
- Handled cash, credit, and debit transactions in compliance with company policies.
Digos Doctor's Hospital,Inc.
Housekeeper
08.2016 - 01.2017
Job overview
- Supervised cleaning staff to ensure adherence to established cleaning protocols and standards.
- Trained new team members on efficient housekeeping techniques and safety procedures.
- Developed and implemented improved cleaning schedules for optimal efficiency across facilities.
- Conducted regular inspections of guest rooms and public areas to maintain cleanliness and hygiene standards.
Education
City University of PasayPasay, Metro Manila, Philippines
Bachelor of Arts from Political Science
Philippine International Technological School
No Degree from Hotel And Restaurant Management
03-2014
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Shopping Center Management Corporation, SM Supermalls
03.2017 - 10.2025
Housekeeper
Digos Doctor's Hospital,Inc.
08.2016 - 01.2017
City University of Pasay
Bachelor of Arts from Political Science
Philippine International Technological School
No Degree from Hotel And Restaurant Management