CHARIE MAY OLIS
Tanjay City
Summary
Highly motivated and detail-oriented professional with over 10 years of experience in operations, documentation, and customer coordination in the shipping and logistics industry. Seeking a Work-from-Home position such as Virtual Assistant or Online Specialist, where I can utilize my organizational, communication, and administrative skills to support business operations and contribute to company success.
Experienced logistics and shipping professional with exactly 10 years in the container shipping industry. Skilled in vessel operations, documentation, port coordination, and supply chain logistics. Proven track record of managing end-to-end shipping processes, ensuring timely cargo delivery, and maintaining strong relationships with port authorities, freight forwarders, and customers. Known for attention to detail, problem-solving skills, and the ability to thrive in high-pressure, fast-paced environments. Seeking to contribute operational expertise and industry knowledge to a dynamic logistics or shipping company.
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
11
11
years of professional experience
Work History
Executive Assistant
Troy Logistical Trasport Inc.
08.2025 - Current
- Coordinated executive schedules, ensuring efficient time management and prioritization of key meetings.
- Managed communication between departments, fostering collaboration and streamlining information flow.
- Organized company events, enhancing team engagement and corporate culture through strategic planning.
- Developed and maintained filing systems, improving document retrieval efficiency and compliance with protocols.
- Coordinate and facilitate office training sessions, including introductions to each department once initial training is complete.
- Oversee Employee Onboarding and Compliance Reports for both field and office personnel.
- Manage the onboarding of new brokers, ensuring proper compliance and system setup.
PROCESS EXPERT
MAERSK GSC PHILIPPINES
08.2022 - 08.2025
- Handled post-booking file management, system updates, operational finance, and exception escalations.
- Manage customer inquiries, process import/export documentation, and ensure compliance with Standard Operating Procedures (SOPs) and internal operating procedures (IOPs).
- Maintain accurate system inputs and updates for data integrity and to track and report key operational data.
- Focus on achieving productivity targets, meeting Key Performance Indicators (KPIs), and ensuring high levels of data quality to meet Service Level Agreements (SLAs).
- Monitor and resolve operational issues, identify process gaps, and suggest improvements to enhance efficiency and drive cost savings.
- Work closely with internal teams, such as operations, origin teams, finance, and external partners like truckers and terminals, to facilitate smooth cargo movement and delivery.
- Prepared and validated export/import documentation in compliance with IOPs and SLAs.
- System used are MODS and SCP via EDI.
- Handled Vietnam and Cambodia VIP accounts.
Vessel Operations Specialists
Ocean Network Express Philippines, Inc.
01.2018 - 01.2022
- Coordinated vessel schedules, port calls, and berth planning.
- Monitored container loading/unloading and liaised with port authorities and terminal operators.
- Prepared accurate and timely documentation (manifests, B/L, arrival notices).
- Updated internal systems with cargo/vessel status and generated operational reports.
- Assisted in resolving delays, port congestion, and documentation issues.
- Computing storage and electric charges per shipper.
- System used are OPUS and CARGOWISE via EDI.
- Track and trace Vessel’s ETA, ETB and ETD.
- Handled US and Japan accounts.
VESSEL OPERATIONS
K Line Philippines Inc.
01.2015 - 01.2018
- Managing a vessel's day-to-day activities, including voyage planning, ensuring safety and compliance, overseeing maintenance, and coordinating with stakeholders like charterers, port agents, and technical teams to achieve safe, efficient, and commercially viable operations.
- Ensuring all operations are performed safely and in compliance with company policies and international regulations.
- Overseeing daily activities such as loading, unloading, vessel movement, and coordinating with port personnel.
- Liaising with vessels, charterers, port agents, and technical departments to manage operational activities effectively.
- Performing or overseeing vessel maintenance, equipment repairs, and ensuring the operational readiness of the vessel and its systems.
- Handling data gathering, documentation, and record-keeping related to voyages and vessel performance.
- Track and trace Vessel’s ETA, ETB and ETD.
- System used was CARGOWISE via EDI.
Education
Bachelor of Science - Entrepreneurship major in Marketing
QUEZON CITY POLYTECHNIC UNIVERSITY
05-2014
High School Graduate - undefined
TANJAY HIGH SCHOOL (LEGISLATED)
01.2010
Elementary Graduate - undefined
TAMBACAN ELEMENTARY SCHOOL
01.2006
Skills
- Documentation and Logistics Management
- Online Administrative Support
- Documentation & Process Management
- Customer Service & Communication
- Email & Calendar Management
- Microsoft Office (Word, Excel, PowerPoint)
- Google Workspace (Docs, Sheets, Drive)
- Time Management & Organization
- Problem-Solving and Critical Thinking
- Knowledge in Cargowise, OPUS, MODS & SCP Tools
References
- Marcelle M. Casabuan, Administration Manager – HR Dept., Ocean Network Express Phils., Inc., +63 917 857 4494
- Craig Mason, Customer Service Manager, MAERSK, +63 927 154 3457
Languages
Filipino
English
Bisaya
Timeline
Executive Assistant
Troy Logistical Trasport Inc.
08.2025 - Current
PROCESS EXPERT
MAERSK GSC PHILIPPINES
08.2022 - 08.2025
Vessel Operations Specialists
Ocean Network Express Philippines, Inc.
01.2018 - 01.2022
VESSEL OPERATIONS
K Line Philippines Inc.
01.2015 - 01.2018
High School Graduate - undefined
TANJAY HIGH SCHOOL (LEGISLATED)
Elementary Graduate - undefined
TAMBACAN ELEMENTARY SCHOOL
Bachelor of Science - Entrepreneurship major in Marketing
QUEZON CITY POLYTECHNIC UNIVERSITY
Personal Information
- Age: 31
- Citizenship: Filipino
- Date of Birth: July 11, 1994
- Gender: Female
- Nationality: Filipino
- Marital Status: Single
- Religion: Roman Catholic
Personal data processing
I hereby certify that the above information are true and correct to the best of my knowledge and belief.