CHARIELEEN P. SUAREZ
Senior Supply Chain Analyst
Pasig City
Summary
Result-driven supply chain professional with robust analytical skills and deep understanding of logistics, procurement, and inventory management. Known for fostering team collaboration and consistently delivering impactful solutions. Adept at adapting to changing needs and ensuring seamless operations. Proven expertise in data analysis, process optimization, and strategic planning.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
SENIOR SUPPLY CHAIN ANALYST
Copeland Philippines
09.2016 - Current
- Company Overview: (Copeland Philippines)
- Serve as Subject Matter Expert (SME) in Copeland Supplier Portal and/or Logistics
- Conducts trainings on Supplier Portal for employee and supplier users; Processes all user registrations in the Portal; Serves as subject matter expert for supplier inquiry
- Increased order accuracy with thorough data validation and streamlined order processing systems.
- Improved supplier relationships by conducting regular performance evaluations and implementing corrective actions when necessary.
- Resolves Shipment Management Invoice Discrepancy in Cass Port; Provides analysis and recommendation report to POCs and Business Units
- Drives and implements process improvements (trackers and KPIs) across Supplier Portal and/or Logistics
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Delivers other initiatives assigned by team leader or manager
- Developed robust risk management strategies to mitigate potential supply chain disruptions.
- Mentored junior team members, providing guidance on best practices in supply chain management while fostering a culture of continuous improvement.
DISPUTE PROCESS EXPERT (CENTRALIZED PAYER TEAM)
Maersk Global Service Centers (Philippines) Ltd.
07.2015 - 07.2016
- Company Overview: (Sales, Trade and Marketing and Disputes Department)
- Investigate discrepancies in customer's invoice from the negotiated terms from customer service and sales teams
- Manage customer's dispute query through mail daily
- Manage to meet monthly SLAs and KPIs of disputes
- Responsible in monitoring the customer's invoices and credit notes that may generate during disputes resolution
- Provide the customer sufficient information regarding the resolution of the dispute query
- Daily time management to complete Ad hoc responsibilities such as Team Performance Management report, Daily OPPR, and reports that our local needs using Microsoft Excel
- (Sales, Trade and Marketing and Disputes Department)
- Knowledgeable and can manipulate SAP Financial Supply Chain Management (FIN-FSCM)
- Can adapt to any work environment
- Can work under time pressured tasks
- Strong English communication skills in both written and verbal form
DISPUTE PROCESS EXPERT (AUSTRALIA TEAM)
Maersk Global Service Centers (Philippines) Ltd.
07.2012 - 06.2015
- Company Overview: (Sales, Trade and Marketing and Disputes Department)
- Investigate discrepancies in customer's invoice from the negotiated terms from customer service and sales teams
- Manage customer's dispute query through mail daily
- Manage to meet monthly SLAs and KPIs of disputes
- Responsible in monitoring the customer's invoices and credit notes that may generate during disputes resolution
- Provide the customer sufficient information regarding the resolution of the dispute query
- Daily time management to complete Ad hoc responsibilities such as Team Performance Management report, Daily OPPR, and reports that our local needs using Microsoft Excel
- (Sales, Trade and Marketing and Disputes Department)
- Knowledgeable and can manipulate SAP Financial Supply Chain Management (FIN-FSCM)
- Can adapt to any work environment
- Can work under time pressured tasks
- Strong English communication skills in both written and verbal form
Education
BS - Computing Major in Information System
Technological University of The Philippines
Manila, Metro Manila, Philippines 01.2008 - 01.2012
Skills
Strong Focus On Accuracy
Supplier relationship management
Commitment to Learning
Strategic Innovation Implementation
Teamwork, Collaboration, Initiator
Problem-solving abilities
Excellent communication
Experienced with MS Office Suite
proficient in Data Analytics tools
Supply chain optimization
Certification
Project Management Fundamentals - WhiteHall Consulting
Accomplishments
- IMPACT Project leader for 2019
- Accuracy Improvement of Truck Load Advance Shipping Notice
- Awarded Silver for the completion of the project.
- Successfully implemented a total of 11 approved Kaizen for the main tasks that I have been handling.
Current Role
Applicant
Personal Information
- Age: 33
- Date of Birth: 09/29/91
- Gender: Female
- Nationality: Filipino
Timeline
Project Management Fundamentals - WhiteHall Consulting
09-2023
SENIOR SUPPLY CHAIN ANALYST
Copeland Philippines
09.2016 - Current
DISPUTE PROCESS EXPERT (CENTRALIZED PAYER TEAM)
Maersk Global Service Centers (Philippines) Ltd.
07.2015 - 07.2016
DISPUTE PROCESS EXPERT (AUSTRALIA TEAM)
Maersk Global Service Centers (Philippines) Ltd.
07.2012 - 06.2015
BS - Computing Major in Information System
Technological University of The Philippines
01.2008 - 01.2012