Chammie Timbang
Pilar, Province Of Bataan
Summary
I previously worked at Immunis Global Solutions as an Account Executive. I started in the Collections Department where I handled customer accounts and payment reminders for about a year. After that, I was transferred to Customer Service where I assisted customers with inquiries, resolved issues, and ensured that they had a positive service experience. My experience in both roles helped me develop strong communication, problem-solving, and customer service skills.
Overview
2
2
years of professional experience
Work History
Account Executive
IMMUNIS GLOBAL SOLUTIONS
Carmona, Province Of Cavite, Philippines (Remote)
03.2024 - 03.2026
- Developed and maintained strong client relationships, ensuring satisfaction and retention.
- Analyzed customer feedback to refine service offerings and enhance user experience.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Education
BIÑAN CITY SENIOR HIGH SCHOOL SAN ANTONIO CAMPUS
Binan, Province Of Laguna, Philippines04.2021
Skills
- Client relationship building
- Customer service
- Goals and performance
- Debt Collection department
Timeline
Account Executive
IMMUNIS GLOBAL SOLUTIONS
03.2024 - 03.2026
BIÑAN CITY SENIOR HIGH SCHOOL SAN ANTONIO CAMPUS