CHAMBER CALLAR
Content Moderation Subject Matter Expert
Davao City, Province Of Davao Del Sur,DAS
Summary
Results-driven Subject Matter Expert with a focus on developing training materials and enhancing team knowledge. Proven ability to improve operational efficiency through effective communication and collaboration.
Overview
7
7
years of professional experience
Work History
Subject Matter Expert
Concentrix
09.2025 - 06.2026
- Developed comprehensive training materials to enhance team knowledge and expertise.
- Provided expert guidance to stakeholders, facilitating informed decision-making and process improvements.
- Assisted in the implementation of new systems, ensuring seamless integration and user adaptation.
- Collaborated with cross-functional teams to streamline workflows and enhance operational efficiency.
Content Moderator
Concentrix
04.2024 - 06.2026
- Reviewed user-generated content for compliance with community guidelines, ensuring platform integrity.
- Identified and escalated inappropriate content, contributing to a safer online environment.
- Collaborated with cross-functional teams to refine moderation processes, enhancing efficiency and accuracy.
- Utilized moderation tools to assess and filter content, maintaining high-quality user experiences.
Virtual Assistant
Legendary VAS
04.2019 - 01.2024
- Conducted thorough research and data analysis to support decision-making for ongoing client projects.
Education
Bachelor of Science - Business Management
Cor Jesu College
Digos, Province Of Davao Del Sur, Philippines 04.2001 -
Skills
User adaptation
Multitasking
Active listening
Data analysis
Process improvement
Effective communication
Decision-making
Teamwork
Problem-solving abilities
Timeline
Subject Matter Expert
Concentrix
09.2025 - 06.2026
Content Moderator
Concentrix
04.2024 - 06.2026
Virtual Assistant
Legendary VAS
04.2019 - 01.2024
Bachelor of Science - Business Management
Cor Jesu College
04.2001 -