CESAR CAPON
Teacher | Training Specialist
Baseco, Manila, Philippines
Summary
Dedicated Corporate Trainer with experience working in fast-paced environments with diverse groups of individuals. A highly trained facilitator with experience in building positive and productive classroom environment and maintaining client relationship and preparing quality lessons that engage and inspire students. Enthusiastically accepts challenges and works hard to help students in groups and one-on-one. Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills
Overview
7
7
years of professional experience
4
4
Certifications
1
1
Language
Work History
CORPORATE TRAINING SUPERVISOR
VXI GLOBAL SOLUTIONS
10.2023 - 02.2024
- Assess and audit training quality based on data to identify gaps and areas for improvement.
- Developed long-term training strategies for new and existing employees across multiple departments in achieving KPI specific to sales and customer satisfaction.
- Designed and delivered specialised training programmes for staff members, providing consistent support and guidance.
- Performed Training Needs Analyses to gauge customer requests.
- Conducted regular training needs analyses for continuous process improvement.
- Enhanced employee performance by developing and implementing comprehensive training programs tailored to individual needs.
- Boosted employee engagement levels with interactive, hands-on training sessions focused on real-world applications of skills.
CORPORATE TRAINING SPECIALIST
VXI GLOBAL SOLUTIONS
05.2022 - 10.2023
- Facilitates learning and upskilling session
- Used strategic data analysis and reporting to monitor and enhance learning programme efficacy.
- Completed frequent assessments of training materials, structure and success rates in order to enhance programme.
- Developed long-term training strategies for new and existing employees across multiple department
- Created clear, strategic learning paths, facilitating improved staff competence and confidence.
- Communicated training information clearly and concisely, explaining complex concepts with clarity to ensure staff comprehension.
- Created successful training courses based on evaluation of student needs
- Mentored junior training specialists, supporting their professional development and fostering a culture of knowledge sharing within the team.
- Promoted diversity and inclusion through targeted trainings designed to foster an inclusive working environment.
CORPORATE ASSOCIATE TRAINER
VXI GLOBAL SOLUTIONS
05.2021 - 05.2022
- Train new hires for Product Specific Training- including Billing and Sales.
- Trained and mentored employees to maximise team performance- specific to customer satisfaction and sales attainment.
- Thrived in fast-paced environment with energy and enthusiasm
- Maintained a high level of industry expertise, staying informed on market trends and regulatory changes to better serve clients and the company.
- Developed tailored presentations for clients, highlighting critical insights into their specific industries and market conditions.
- Facilitated training sessions for new hires, promoting a culture of continuous learning within the organization.
BILLING AND SALES ACCOUNT ASSOCIATE
VXI GLOBAL SOLUTIONS
11.2018 - 05.2021
- Communicates effectively to American clients in providing expert resolution to product concerns.
- Thrived in fast-paced environment with energy and enthusiasm.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Built and maintained courteous and effective working relationships.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Exceeded goals through effective prioritisation and consistent work ethic.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
TEACHER INTERN
DOLORES CENTRAL ELEMENTARY SCHOOL
01.2017 - 04.2017
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Assessed student performance through ongoing evaluations, providing constructive feedback for improvement.
- Boosted class participation by designing engaging group projects and discussions.
- Maintained safe and healthy environment for students, employees and visitors by following school safety procedures.
- Shadowed classroom teachers to learn best practices to align with teaching style.
- Delivered measurable impact on student attainment and social and emotional well-being by remaining available to students for support through open door policy.
- Documented student progress, assessment marks and coursework attainment for reporting purposes.
- Assigned and graded class work, homework and tests to further assess student progress and identify areas for improvement.
Education
Bachelor of Elementary Education -
EASTERN SAMAR STATE UNIVERSITY
EASTERN SAMARSkills
Communications
Certification
IMPACT Certified
Timeline
CORPORATE TRAINING SUPERVISOR
VXI GLOBAL SOLUTIONS
10.2023 - 02.2024
CORPORATE TRAINING SPECIALIST
VXI GLOBAL SOLUTIONS
05.2022 - 10.2023
CORPORATE ASSOCIATE TRAINER
VXI GLOBAL SOLUTIONS
05.2021 - 05.2022
BILLING AND SALES ACCOUNT ASSOCIATE
VXI GLOBAL SOLUTIONS
11.2018 - 05.2021
TEACHER INTERN
DOLORES CENTRAL ELEMENTARY SCHOOL
01.2017 - 04.2017
Bachelor of Elementary Education -
EASTERN SAMAR STATE UNIVERSITY
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