CERJOHN LOUISE PAPA
Quezon City,Metro Manila
Summary
Results-driven and proactive HR professional, recognized for fostering strong relationships with employees, stakeholders, and management teams to cultivate a positive and effective workplace culture. Demonstrates exceptional communication, critical thinking, problem-solving, and leadership abilities, with a dedicated passion for advancing organizational success through people-centric initiatives.
Operations professional prepared for this role with strong analytical skills and strategic mindset. Demonstrated ability to streamline processes, optimize resources, and enhance operational efficiency. Strong focus on team collaboration and adaptability to changing needs. Expertise in data analysis, project management, and problem-solving, ensuring reliable and impactful performance.
Overview
6
6
years of professional experience
Work History
HR Operations Analyst (Separation Management - AP)
Kenvue
01.2024 - Current
- Termination Processing: Manage the end-to-end process for voluntary and involuntary terminations in Asia Pacific, ensuring all actions are in line with company policies and employment laws.
- High-Volume Termination Processing: Manage the end-to-end process for a substantial volume of voluntary and involuntary terminations, ensuring all actions are in line with company policies and employment laws. Handled approximately 150 Involuntary cases within one month.
- Severance Calculation: Accurately calculate severance packages, including pay, benefits, and other entitlements based on company policy and individual circumstances.
- Collaboration with Payroll: Work closely with the payroll department to ensure timely and accurate processing of final paychecks, including accrued vacation, bonuses, and other compensation adjustments.
- Compliance Assurance: Ensure compliance with all relevant labor laws and regulations, including documentation and reporting requirements related to terminations.
- Policy Development: Assist in the development and implementation of policies and procedures related to exit management and severance, to streamline processes and enhance organizational efficiency.
- Record Maintenance: Maintain accurate and confidential employee records in compliance with data protection regulations and company policies.
- Training and Support: Provide guidance and training to HR staff and management on best practices for handling terminations and exit processes.
- HR Software: Utilize HR management software (Workday, ServiceNow, and Salesforce) to streamline the exit process and maintain records
HR Local Process Administrator - APAC
DuPont
01.2023 - 12.2023
- Streamlining and overseeing local HR processes, policies, and procedures within a specific region of the organization
- Managed to handle at least 30-50 lifecycle cases per day.
- Supervising the management of employee records and data
- Performing rigorous audits to uphold compliance with local regulations and laws
- Aligning HR processes with the overarching HR strategy of the organization
- Rigorously validating payroll for Singapore, Australia, and India
- To excel in this position, the successful candidate should have exceptional organizational, communication, and attention to detail skills
HR Data Management - US Operations
DuPont
02.2021 - 12.2022
- Handled time and attendance, leave of absence, and integration management.
- Receives approximately 70-100 cases per night.
- Gathering, organizing, and evaluating employee data pertaining to the human resources operations of the company
- Administering payroll systems and employee record keeping
- Supervising benefits programs to ensure compliance with federal and state laws
Customer Operations Specialist
Shell
07.2019 - 01.2021
- Delivered exceptional customer service to clients by addressing any inquiries or issues
- Maximized customer satisfaction rates by providing top-quality customer service
Education
Bachelor of Science - Finance and Financial Management Services
Wesleyan University - Philippines
Philippines07.2018
Timeline
HR Operations Analyst (Separation Management - AP)
Kenvue
01.2024 - Current
HR Local Process Administrator - APAC
DuPont
01.2023 - 12.2023
HR Data Management - US Operations
DuPont
02.2021 - 12.2022
Customer Operations Specialist
Shell
07.2019 - 01.2021
Bachelor of Science - Finance and Financial Management Services
Wesleyan University - Philippines
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