Celina Jane Pascual
Sta. Maria
Summary
Competent Medical Biller with 4+ years of experience in handling wide variety of medical coding and billing tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate invoices.
Overview
6
6
years of professional experience
Work History
Medical Biller
Elite Medical Billing and Consulting
2024.05 - 2024.09
- Verify eligibility and benefits of patient's insurances prior to scheduling appointment.
- Research on claim denials and follow up with insurance.
- Review aging report, track unpaid claims, and follow-up on insurance company.
Medical Billing Team Leader
FGC Plus
2021.12 - 2024.06
- Promoted as a Team Leader for a medical billing team.
- Supervised and mentor medical billing associates and oversees the overall medical billing processes.
- Review the team's output to ensure quality and accuracy of the medical data before the billing week.
- Delegate and strategize plan to meet client’s deliverables.
- Responsible for month-end cash and sales closing.
Medical Biller
FGC Plus
2020.02 - 2024.06
- Prepares and submits medical claims for a Skilled Nursing Facility to various insurance companies.
- Prepares and sends out invoices to hospice and residents.
- Prepares and sends monthly invoices to residents on private pay.
- Prepares and sends monthly invoices to hospice companies.
- Identify irregularities on Account Receivables and tracks unpaid invoices.
- Review unpaid balances and follow through collections process.
Customer Service/Retention Specialist
VXI Global Holdings
2019.02 - 2020.12
- Takes inbound calls for a telco company, concerning customer’s bill and provides resolutions and/or options for residents requesting to close their account
Customer Service/Technical Support Specialist
Teleperformance
2018.07 - 2019.01
- Receives calls from customers concerning their bill and provides technical support such as basic troubleshooting and filing technician appointment
Education
Bachelor of Arts - English
UM Digos College
Digos City01.2018
High School -
Basiawan National High School
Sta. Maria, Davao Occidental01.2013
Elementary -
Basiawan Elementary School
Sta. Maria, Davao Occidental01.2009
Skills
- Research Skills
- Communication skills
- Analytical thinking
- Organizational skills
- Strategic planning
- Problem-solving ability
- Team Leadership
- Time management
- Objective and keen to details
- Customer Service
- Adaptability
- Computer Literacy
- Flexibility
References
- Andrea Bless Arana, Medical Biller, FGC Plus, 0995 874 7657
- Sherie Porras, Team Leader, FGC Plus, 0956 675 3747
- Hanah Lou Molina, Operations Manager, FGC Plus, 0915 521 0566
Timeline
Medical Biller
Elite Medical Billing and Consulting
2024.05 - 2024.09
Medical Billing Team Leader
FGC Plus
2021.12 - 2024.06
Medical Biller
FGC Plus
2020.02 - 2024.06
Customer Service/Retention Specialist
VXI Global Holdings
2019.02 - 2020.12
Customer Service/Technical Support Specialist
Teleperformance
2018.07 - 2019.01
Bachelor of Arts - English
UM Digos College
High School -
Basiawan National High School
Elementary -
Basiawan Elementary School
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