John Carl Ortiza
Marikina
Summary
Dynamic leader with proven expertise in business operations and staff training, notably at Amarillo Burger Ventures Inc. Excelled in reducing employee turnover through competitive compensation and fostering a positive work environment. Skilled in recruitment and performance improvement, driving sales growth through strategic financial analysis and marketing efforts.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Restaurant General Manager
Amarillo Burger Ventures Inc.
06.2017 - Current
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Evaluated performance metrics regularly, identifying areas for improvement and adjusting strategies accordingly for continued growth in sales figures.
- Conducted regular financial analyses of sales data in order to identify trends that informed future marketing efforts.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
1st Assistant Manager
Golden Arches Development Corporation
06.2010 - 05.2018
- Provided ongoing feedback and coaching for employees to aid their professional development and improve their performance levels.
- Worked closely with the store manager on budgeting exercises that optimized expenses without sacrificing quality or customer satisfaction.
- Assisted in recruiting top talent for various positions within the store, contributing to a high-performing team.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed detailed plans based on broad guidance and direction.
Education
BBA - Marketing
Polytechnic University of The Philippines
Sta. Mesa, Manila04-2010
Skills
- Organization and prioritization
- Supervisory skills
- Recruitment
- Conflict resolution techniques
- Business operations expertise
- Complaint resolution
- Profit and loss
- Staff recruitment
- Employee Coaching
- Staff Training
Certification
Pollution Control Officer
BOSH Officer
Additional Information
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Timeline
Restaurant General Manager
Amarillo Burger Ventures Inc.
06.2017 - Current
1st Assistant Manager
Golden Arches Development Corporation
06.2010 - 05.2018
BBA - Marketing
Polytechnic University of The Philippines
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