CEDRIC ERWIN GARCIA
Business Process Specialist
Alabang, Muntinlupa City
Summary
Results-oriented professional with good analytical skills and the ability to work in an agile, fast paced and deadline driven atmosphere. Maintains a friendly professional demeanor and can excel in a team-oriented environment.
Overview
6
6
years of professional experience
4
4
Certifications
Work History
Business Process Specialist
Fagokho Corporation
10.2023 - Current
- Creating and maintaining detailed documentation of business processes, including flowcharts, standard operating procedures (SOPs), process maps, Memo and Policies to ensure alignment of process throughout the company.
- Collaborating with teams across different departments or business units to ensure alignment and integration of business processes.
- Implementing changes to business processes, including communicating changes to stakeholders.
- Assist the Purchasing Department with their backlogs and help address their payment issue with suppliers.
- Conducted audit on store's cash and Inventory.
Program Control Services
Collabera Technologies Private Limited
11.2021 - 08.2023
- Implement the change management activities to support adoption of changes.
- Support stakeholders to fully adopt to changes brought by builds and rollout.
- Design and draft communication collaterals to disseminate changes/updates about the project that will target different stakeholders.
- Collaborate with change partners to the design and delivery of training programs.
- Monitor review and closure of developed training in Azure DevOps (ADO).
Process Excellence Lead
Benby Enterprises
05.2019 - 07.2021
- Observes and seeks to improve and streamline processes of Warehouse Operation and ensure that all are thoroughly documented
- Contributes and monitor the implementation of improvement initiatives that reduce waste and non- value-added activities
- Participates in conducting of Daily, Weekly, and Monthly Operations Reviews at DC level
- Participates in the preparation, execution, and monitoring of ISO 9001 related matters, and safeguard compliance and sustainability of Quality Management System.
Operations Compliance Associate
Benby Enterprises
09.2018 - 04.2019
- Monitor compliance to the standards and processes set for Supply Chain Operations.
- Ensures completeness and accuracy of posting to SAP and
cross-check with actual document of pertinent inbound Warehouse Receiving Report and internal Stock Movement forms. - Prepares operations compliance reports and submits based on SLA and ensures that all recommendations agreed upon are subsequently implemented.
Education
Bachelor of Science - Operations Management
Adamson University
Manila, Metro Manila, Philippines 04.2001 -
High School Diploma -
San Roque Catholic School
Alabang, Muntinlupa CIty 04.2001 -
Skills
- Process Documentation
- Process Mapping
- Process Auditing
- Internal Auditing
- Process Improvement
- Quality Management System
- Training Material Creation
- Oral and Written Communication
Accomplishments
- Replicate the process of our main Distribution Center (DC) across our North, Visayas and Mindanao DCs.
- Document end-to-end process of Benby's E-commerce Business.
Certification
Lean Six Sigma - Yellow Belt Certification
Timeline
Business Process Specialist
Fagokho Corporation
10.2023 - Current
Microsoft Certified: Azure Fundamentals Certification
04-2022
Program Control Services
Collabera Technologies Private Limited
11.2021 - 08.2023
Internal Auditing an Workshop
03-2021
ISO 9001:2015 QMS Foundation Course Training
02-2021
Lean Six Sigma - Yellow Belt Certification
10-2020
Process Excellence Lead
Benby Enterprises
05.2019 - 07.2021
Operations Compliance Associate
Benby Enterprises
09.2018 - 04.2019
Bachelor of Science - Operations Management
Adamson University
04.2001 -
High School Diploma -
San Roque Catholic School
04.2001 -
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