Meticulous and methodical document management professional with fourteen(14)-year background in Banking environments. Coordinates files and maintains workflows in compliance with business, customer and project management needs.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
CMS Documentation Assistant
Philippine Veterans Bank
Makati City, Metro Manila
07.2009 - 07.2023
Safeguarded sensitive information and maintained strict confidentiality by adhering to data protection policies and procedures within the documentation department.
Developed and edited template contracts with changes in company's service lines or new developments.
Facilitated effective communication between departments through clear and concise documentation of processes and procedures.
Handles all Branch’ requests for business proposals and other communication letter for various Clients based on branch’ requests.
Handles and assist all Branches on their approved Internal Memos, Cash Management Service (CMS) Request Forms, Account Profitability Analysis (APA) and other necessary supporting documents needed for approval.
Process request for Payroll Facility, Bills Payment and ATM Installation and other Cash Management Services.
<ul>
<li>Led a cross-functional team on the development and delivery of a custom CMS platform for <strong>Jagran New Media</strong>, streamlining editorial workflows and improving content publishing efficiency.</li>
<li>Managed end-to-end project lifecycle: sprint planning, backlog grooming, resource allocation, task prioritization, and delivery tracking.</li>
<li>Acted as the main point of contact between internal teams and client stakeholders.</li>
<li>Conducted product demos, client visits, and requirement walkthroughs.</li>
<li>Took ownership of UAT planning, coordination, and successful sign-offs.</li>
<li>Led the QA team and ensured high product quality through thorough manual and automation testing strategies.</li>
<li>Prepared technical documentation, project updates, and reporting dashboards for internal and client use.</li>
</ul> at Tatvic Analytics Pvt. Ltd.<ul>
<li>Led a cross-functional team on the development and delivery of a custom CMS platform for <strong>Jagran New Media</strong>, streamlining editorial workflows and improving content publishing efficiency.</li>
<li>Managed end-to-end project lifecycle: sprint planning, backlog grooming, resource allocation, task prioritization, and delivery tracking.</li>
<li>Acted as the main point of contact between internal teams and client stakeholders.</li>
<li>Conducted product demos, client visits, and requirement walkthroughs.</li>
<li>Took ownership of UAT planning, coordination, and successful sign-offs.</li>
<li>Led the QA team and ensured high product quality through thorough manual and automation testing strategies.</li>
<li>Prepared technical documentation, project updates, and reporting dashboards for internal and client use.</li>
</ul> at Tatvic Analytics Pvt. Ltd.