Cecille Fidelino
Naujan,Oriental Mindoro
Summary
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Service Crew Member
Robina Tana
Calapan Oriental Mindoro
12.2020 - 12.2021
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Kept customers and crew areas organized.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked well with teammates and accepted coaching from management team.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Sales Lady
Gie Manalo
Calapan Oriental Mindoro
04.2019 - 09.2020
- Drove team revenue totals by bringing in top sales numbers.
- Provided pricing information to customers regarding specific products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Increased sales and customer satisfaction through personalized servicing.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
Bachelor Of Tourism Studies - TOURISM LEADING TO MARITIME
St. Mark Arts And Training Institute Inc.
JP Rizal Street,Camilmil,Calapan City 09.2021 - 06.2022
Skills
Excellent communication in all levels
undefinedAdditional Information
TRAININGS
Crowd and Crisis Management
International Safety Management
Basic Training
Maritime English
Consilidated Marpol 73/78
Ratings Forming Part of Navigational Watch
Survival Crafts and Rescue Boat
Security Awareness Training and Seafarers with Designated security duties
NCII HOLDER
Housekeeping
Front Office
Timeline
Bachelor Of Tourism Studies - TOURISM LEADING TO MARITIME
St. Mark Arts And Training Institute Inc.
09.2021 - 06.2022
Service Crew Member
Robina Tana
12.2020 - 12.2021
Sales Lady
Gie Manalo
04.2019 - 09.2020
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