Cecille Fidelino
Naujan,Oriental Mindoro
Summary
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Service Crew Member
Robina Tana
Calapan Oriental Mindoro
12.2020 - 12.2021
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Kept customers and crew areas organized.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked well with teammates and accepted coaching from management team.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Sales Lady
Gie Manalo
Calapan Oriental Mindoro
04.2019 - 09.2020
- Drove team revenue totals by bringing in top sales numbers.
- Provided pricing information to customers regarding specific products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Increased sales and customer satisfaction through personalized servicing.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
Bachelor Of Tourism Studies - TOURISM LEADING TO MARITIME
St. Mark Arts And Training Institute Inc.
JP Rizal Street,Camilmil,Calapan City 09.2021 - 06.2022
Skills
Excellent communication in all levels
Easy to adopt on workplace
Proven Leadership and Critical thinker
Additional Information
TRAININGS
Crowd and Crisis Management
International Safety Management
Basic Training
Maritime English
Consilidated Marpol 73/78
Ratings Forming Part of Navigational Watch
Survival Crafts and Rescue Boat
Security Awareness Training and Seafarers with Designated security duties
NCII HOLDER
Housekeeping
Front Office
Timeline
Bachelor Of Tourism Studies - TOURISM LEADING TO MARITIME
St. Mark Arts And Training Institute Inc.
09.2021 - 06.2022
Service Crew Member
Robina Tana
12.2020 - 12.2021
Sales Lady
Gie Manalo
04.2019 - 09.2020