Cecilia Pangilinan
Makati City, Metro Manila
Summary
Experienced professional assistant specializing in administrative support and operational efficiency. Strong emphasis on team collaboration and delivering results. Known for adaptability to changing needs, adept in communication, organization, and multitasking. Acknowledged for problem-solving skills and proactive task management approach.
Overview
34
34
years of professional experience
Work History
Assistant
McDonalds Phils
02.2004 - Current
- Administrative tasks for the SCORE Leads and SVP such as logistics and meeting preparations
- Preparation for Owner Operator Events such as Planning and Meetings
- Preparation for Department Planning and Major Events
- Consolidation of Sales Report (Midmonth and Monthly)
- Preparation of Expense sheets and reimbursements for SVP
- Travel preparations – hotel and flights
- Preparation of Request for Payment via Vendor Portal
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Improved organizational culture by planning and executing engaging team-building events.
- Volunteered to help with special projects of varying degrees of complexity.
Marketing Coordinator
McDonalds Phils
02.2004 - 01.2016
- Ensure that budget monitoring of production and media billings are accurately paid on time
- Institute a regular monitoring of A&P budget, merchandising budget and G&A expenses
- Manage the business meetings for SVP Marketing and Marketing Department in terms of scheduling and administrative support
- Manages correspondences to and from Marketing Department and SVP Marketing to other internal and external parties
- Provide administrative support to SVP Marketing and Marketing Department in terms of travel requests, cash advances and liquidation
- Coordination with the different suppliers in terms of shoot requirements
- Event planning and organizing within the Marketing Dept
- Assist the Dept in the preparation of Champion Kid event
- Launched the first McHappy Day Fun Run event
- Coordinated marketing campaigns to enhance brand visibility and customer engagement.
- Collaborated with cross-functional teams to ensure cohesive messaging across platforms.
Marketing Coordinator
McDonalds Phils
02.2004 - 01.2016
- Ensure that budget monitoring of production and media billings are accurately paid on time
- Institute a regular monitoring of A&P budget, merchandising budget and G&A expenses
- Manage the business meetings for SVP Marketing and Marketing Department in terms of scheduling and administrative support
- Manages correspondences to and from Marketing Department and SVP Marketing to other internal and external parties
- Provide administrative support to SVP Marketing and Marketing Department in terms of travel requests, cash advances and liquidation
- Coordination with the different suppliers in terms of shoot requirements
- Event planning and organizing within the Marketing Dept
- Assist the Dept in the preparation of Champion Kid event
- Launched the first McHappy Day Fun Run event
- Coordinated marketing campaigns to enhance brand visibility and customer engagement.
- Collaborated with cross-functional teams to ensure cohesive messaging across platforms.
Marketing Officer
Smart Communication Inc.
11.2003 - 02.2004
- Schedules and manages everyday appointments of the department head and all overall category functions
- Efficiently files all documents of the Department Head and prepares needed documents for meetings, workshops and other needs
- Prepare correspondence, reports and documents as given by the Department Head and follows through on action required
- Manages the Petty Cash/Cash Advances of the Department and prepares corresponding liquidation reports
- Manages the premiums inventory, deployment and replenishment of as needed by the Sales Force and approved by Product Management
- Manages the OPEX tracking of the department from accruals to monthly tracking vs. Budget
- Schedules, prepares transportation requirements and preliminary itinerary for monthly sales fieldwork of each member of the department
Executive Assistant to the CEO / Administrative Supervisor / Purchasing Officer
Edsamail Phils.
06.2001 - 11.2003
- Provide support to departments of local subsidiary including Marketing, Business Development and Finance for their HR and Administrative requirements
- Task to oversee Distribution Management of merchandising collaterals
- In charge in managing and developing procedures to properly report all necessary information to the executives within the enterprise
- Ensure effective communication between the CEO and the rest of the department in terms of coordination of schedules and routing of correspondences
- Ensure processing of check requests, cash advances and other internal documentation
- Monitor and file confidential documents for the CEO
- Prepares contracts for probationary and regular employees
- Responsible for office supplies and equipment monitoring
- Update policies and procedure regarding employees
- Plan and execute HR related programs for the employees
- Supervise messenger support for the company
- Release of Executive Memos to the whole department
- As Purchasing Officer: Negotiate the best price and terms with suppliers
- Build up suppliers base and maintain good working relationship with them
- Review and canvass prices of goods and services to ensure that prices are reasonable.
- Streamlined executive schedules by coordinating meetings and prioritizing appointments.
- Managed communication between executives and stakeholders, ensuring timely information flow.
- Handled confidential and sensitive information with discretion and tact.
Sales Administrative Support
Hewlett Packard Phils.
06.2000 - 02.2001
- Prepare sales collaterals for the Sales Force (merchandising of give always)
- Makes the minutes of the meeting for the Sales Group
- Coordinate activities/events for the Sales Group
- Organize Sales Events
- Submit reports of Sales Activities to the Country Manager on a regular basis
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Administrative Assistant / Product Associate
BPI Family Bank / BPI Card Corp.
01.1996 - 06.2000
- Preparation of Brand expenses for BPI Card Marketing group
- Preparation of presentation materials using PowerPoint application
- Adept in brand activities and functions, in Marketing Assistant capacity
- Coordinates with advertising and promotional agencies to ensure that deadlines for specific projects are met
- Entrusted with Marketing related functions
- Coordinated schedules and appointments for executives to enhance operational efficiency.
- Assisted in preparing reports and presentations, improving communication clarity within the team.
- Managed office supplies inventory, reducing costs through effective procurement strategies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
Executive Secretary for Audit Department
Metropolitan Bank & Trust Co.
06.1995 - 11.1995
- Responsible in monitoring incoming and outgoing documents for the Audit group
- Provided assistance to the audit Group Head in terms of proper coordination of her schedules
Legal Secretary / Administrative Assistant
Lina Rivera Santos & Maranan Law Office
10.1993 - 05.1995
- Responsible for receiving and dispatching of documents
- Coordinates schedule of the Lawyers
- Managed case files and maintained organized documentation for legal proceedings.
- Coordinated communication between clients, attorneys, and court personnel to streamline processes.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
Administrative Assistant
Bautista Picazo Buyco Tan & Fider
12.1991 - 10.1993
- Support Law Partners in ad hoc project requirements
- Responsible for receiving and dispatching of documents
- Supervise the inventory of Office Supplies as well as proper distribution to the different departments
- Managed scheduling and calendar coordination for executives, optimizing time efficiency.
- Developed and maintained filing systems, ensuring easy access to documents and records.
- Facilitated effective communication across departments, enhancing collaboration on projects.
Education
Masters -
University of Santo Tomas
01.1988
High School and Elementary Level - undefined
St. Mary’s College
Bachelor of Science - Tourism
University of Santo Tomas
01.1988
Skills
- Effective written and verbal English proficiency
- Effective communication
- Collaborative teamwork skills
- Fostering a positive work environment
- Experienced with MS Windows software
- Presentation design
- Excel spreadsheet management
- Experienced with Word
- Experienced in Adobe Photoshop
- Greetings Workshop
- Event coordination
- Adaptable learner
- Prioritization and scheduling
- Experienced in software utilization
- Strong attention to detail
- Effective verbal communication
Residence No
Cityland Pasong Tamo Calle Estacion St. Makati City
Training
- 2002-09-30, Professional Excellence for Secretaries, Harry Pound Company
- 2002-02-23, Simplified Human Resource Development Skills for HRD Personnel
- 2002-08-14, 12 Steps to Better Bossing, Bob Rosner
- 2010-04-07, Delivery Skills for Presentation Course, GADC Training Dept
- 2011-08-24, Designing Presentation with MSPowerpoint, GADC Training Dept
- 2012-07-18, 6th Leading without a Title Seminar, Boris Joaquin
Timeline
Assistant
McDonalds Phils
02.2004 - Current
Marketing Coordinator
McDonalds Phils
02.2004 - 01.2016
Marketing Coordinator
McDonalds Phils
02.2004 - 01.2016
Marketing Officer
Smart Communication Inc.
11.2003 - 02.2004
Executive Assistant to the CEO / Administrative Supervisor / Purchasing Officer
Edsamail Phils.
06.2001 - 11.2003
Sales Administrative Support
Hewlett Packard Phils.
06.2000 - 02.2001
Administrative Assistant / Product Associate
BPI Family Bank / BPI Card Corp.
01.1996 - 06.2000
Executive Secretary for Audit Department
Metropolitan Bank & Trust Co.
06.1995 - 11.1995
Legal Secretary / Administrative Assistant
Lina Rivera Santos & Maranan Law Office
10.1993 - 05.1995
Administrative Assistant
Bautista Picazo Buyco Tan & Fider
12.1991 - 10.1993
High School and Elementary Level - undefined
St. Mary’s College
Bachelor of Science - Tourism
University of Santo Tomas
Masters -
University of Santo Tomas
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