Chrys Brent Deiparine
Industrial Engineer
Tacloban City
Summary
Dedicated Logistics and E-Commerce professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
General Manager
Gorilla Motors Corporation
07.2024 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
Asset Management and Logistics Division Head
Makati Development Corporation
01.2024 - 07.2024
- Ensured compliance with industry regulations and company policies, maintaining high standards of ethical conduct in all operations.
- Evaluated team performance regularly using established metrics, providing constructive feedback for ongoing improvement efforts.
- Served as an effective liaison between upper management and team members, facilitating open lines of communication for issue resolution.
- Championed process improvements that led to increased operational efficiencies within the division.
- Delivered training programs aimed at enhancing employee skills, knowledge, and competencies relevant to their roles in the division.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Monitored logistics performance and identified improvement opportunities.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
On Demand Delivery Operations OIC/Operational Excellence Manager
GRIP Logistics Philippines Inc
7 2023
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Introduced new methods, practices, and systems to reduce turnaround time
- Devised processes to boost long-term business success and increase productivity levels
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
- Analyzed and reported on key performance metrics to senior management
- Supervised operations staff and kept employees compliant with company policies and procedures
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies
- Led hiring, onboarding, and training of new hires to fulfill business requirements.
Cluster Hubs Lead
Shopee Xpress Philippines
11.2022 - 07.2023
- Directed shipping and receiving of a wide range of products daily
- Conducted research to address shipping errors and packaging mistakes
- Handled day-to-day shipping and receiving, overseeing more than thousands of packages per day
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding
- Developed a warehouse system that provided the best cost with appropriate service levels to achieve organizational goals
- Coordinated driver dispatch to accomplish daily delivery requirements.
Hub Lead
Shopee Xpress Philippines
07.2021 - 11.2022
- Managed the day-to-day operations within the hub using the daily performance report, track record of high performance, and team improvement
- Ensured procedures and regulations are enforced
- Resolved disputes within and outside the team
- Led team briefings, weekly meetings with staff, and regular meetings on team performance
- Continuously improved the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
- Improved internal processes between the hub and the rest of the Operations team to improve SLA.
Hub Coordinator
Shopee Xpress Philippines
01.2021 - 07.2021
- Managed day-to-day hub operations, including parcel inbounding, sorting, rider dispatch, and receiving of in-transit parcels, as well as inventory control
- Conducted team briefings and documented minutes of the meeting
- Oversaw agency teams in the backroom, coordinated with the rider support team, and occasionally supervised drivers and riders
- Performed essential duties such as hiring and training staff, monitoring employee performance, ensuring high productivity levels, assigning tasks, and delivering constructive criticism
- Created, reviewed, and validated reports coming from the hub
- Assisted the Customer Support team in callouts to solve customer support escalations
- Ensured hub KPIs are effectively met
- Conducted process improvement initiatives and implemented projects geared towards increasing hub productivity.
Operations Head
Intermed Pharma and Medical Supplies
08.2019 - 12.2020
- Recruited, hired, and trained new team members
- Conducted research to address shipping errors and packaging mistakes
- Directed shipping and receiving of a wide range of products daily
- Handled day-to-day shipping and receiving, overseeing more than 2000 packages per day
- Diminished accidents by identifying root causes for corrective action
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
- Worked with vendors to schedule daily pickups and weekly deliveries
- Negotiated with various freight companies and received annual contracts, resulting in cost savings.
Warehouse/Operations Supervisor
Cebu Atlantic Hardware Incorporated
04.2018 - 08.2019
- Kept documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery
- Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return
- Oversaw upkeep of equipment and physical condition of the warehouse, identifying and ordering needed repairs, renovations, and replacements
- Drove personnel performance by appraising job results, counseling personnel on needed improvements, and disciplining substandard conduct
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes
- Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
Product Supply Planner/Supply Chain Engineer
SouthCentral Hardware Distributors Incorporated
09.2016 - 04.2018
- Drafted instructional documentation for distribution to suppliers to establish standardized performance and quality thresholds
- Analyzed issues with supplier contributions to detect defect trends, reporting findings to appropriate personnel
- Designed inspection plans and methods for execution by personnel at remote locations, verifying accurate implementation and data collection
- Aided suppliers in raw material selection strategies to encourage superior supply chain outcomes
- Conducted supplier audits to detect pre-production weaknesses in the supply chain and human resource assets
- Planned and forecasted labor hours for new processes and customers, reducing hours to effect savings.
Education
Bachelor of Science in Industrial Engineering -
University of San Carlos - Technological Center
06.2011 - 10.2016
Skills
Interpersonal Communication Skills
Industry Knowledge
Effective Team Leader
Project Management Skills
Organizational Skills
Supply Chain Optimization
Customer Satisfaction
Trend Analysis
Teamwork and Collaboration
Operational Efficiency
Certification
Basic Occupational Safety and Health Certification, DOLE, 01/01/18, 01/01/18
Personal Information
- Date of Birth: 12/01/90
- Nationality: Filipino
- Driving License: 30509006K19
Languages
English
Filipino
Bisaya
Timeline
General Manager
Gorilla Motors Corporation
07.2024 - Current
Asset Management and Logistics Division Head
Makati Development Corporation
01.2024 - 07.2024
Cluster Hubs Lead
Shopee Xpress Philippines
11.2022 - 07.2023
Hub Lead
Shopee Xpress Philippines
07.2021 - 11.2022
Hub Coordinator
Shopee Xpress Philippines
01.2021 - 07.2021
Operations Head
Intermed Pharma and Medical Supplies
08.2019 - 12.2020
Warehouse/Operations Supervisor
Cebu Atlantic Hardware Incorporated
04.2018 - 08.2019
Product Supply Planner/Supply Chain Engineer
SouthCentral Hardware Distributors Incorporated
09.2016 - 04.2018
Bachelor of Science in Industrial Engineering -
University of San Carlos - Technological Center
06.2011 - 10.2016
On Demand Delivery Operations OIC/Operational Excellence Manager
GRIP Logistics Philippines Inc
7 2023
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