CATHRINEE JOYCE REYES
6 Raquiz St.,San Matias Sto.Tomas Pampanga
Summary
Dedicated and compassionate Senior Nurse Assistant seeking an entry level position to gain experience providing high quality patient care. Successfully completed nurse assistant training and exam to obtain Certification of Competence and Certified Nurse Assistant. Excited to apply patient care skills and knowledge to assist patients.
Overview
16
16
years of professional experience
Work History
Nurse Assistant (Adult Care Ward Area)
AC Sacred Heart Medical Center
06.2023 - Current
- The nursing assistant directs, and coordinates activities of the unit
- Recorded observations on patient charts regarding activities of daily living, intake and output levels, vital signs.
- Maintains optimum standards and nursing care and practice through assessment planning and evaluation of care
- Cared for physical and mentally disabled patients unable to support themselves
- Turn, repositions and transfer patients from wheelchair to bed or vice versa as required.
- Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
- Ensured that medical equipment was properly maintained and functioning correctly.
- Measured and documented all vital sign on an ongoing basis, reporting abnormalities or emergencies when appropriate
- Implement and practiced health safety and disease control procedures
- Assisted with admission, discharge and transfer procedures of patients according to hospital policy and procedure guidelines.
Nurse Assistant(NICU)
AC Sacred Heart Medical Center
06.2018 - 06.2023
- Assist patients need and proper handling
- Monitor vital sign
- Documentation patient files
- Monitor medical stocks availability
- Clean and sanitize patient rooms and medical equipment.
- Monitored all incoming supplies for expiration dates and restocked shelves when necessary.
- Educated new hires on policies and procedures related to the nursing assistant role within the facility.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Medical Secretary
Sacred Heart Medical Center
03.2017 - 03.2018
- Greeted patients upon arrival, collected medical history and verified insurance coverage.
- Prepared patient charts for physicians prior to appointments, including updating existing information.
- Answered incoming calls in a professional manner and directed them to the appropriate personnel.
- Managed physician calendar, scheduling patient appointments and procedures.
- Maintained accurate patient records and filing systems according to established policies and procedures.
Sales Area Supervisor
Conception Durables Inc.
08.2016 - 03.2017
- Monitor Sales Performance
- Handling Promodiser monitor attendance & sell-out
- Check Display and availability of stocks
- Performs other duties and task as may be assigned by superior
- Keeping documents reports organized by establishing and organizing files, meeting deadlines.
- Ensured accurate inventory levels through periodic counts and cycle counting.
- Performed daily inspections of equipment to identify potential maintenance issues before they occurred.
Customer Service Representative
Teletech Customer Care Management
11.2015 - 01.2016
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Customer Service Representative
Iqor 3 Clark Pampanga
06.2015 - 11.2015
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong customer relationships to encourage repeat business.
Sales Associate
Sun Cellular SM Pampanga
07.2014 - 06.2024
- Promotes Sun Cellular products and services to subscribers and potential clients by highlighting the benefits and advantages to help them better appreciate Sun's competitive advantage
- Guide potential clients to meet the necessary requirements based on set credit parameters for processing
- Performs other duties and task as may be assigned by the Business Center Managers/Supervisor from time to time
- This may include task such as Admin works, merchandising and other work needed to support the BC's operation.
Marketing Staff
Crown Regency Hotel
12.2012 - 08.2013
- Promotes the Hotel and Services to potential clients by highlighting the benefits and inclusions of the tour packages
- Marketing Restaurants, Malls and also Alumni to give flyers to the prospective clients.
- Developed and implemented marketing campaigns to promote company products and services.
Warehouse Encoder
Pampanga's Best Inc.
03.2012 - 08.2012
- Manage the incoming and outgoing supplies
- Verified accuracy of data entered into system, ensuring all information is correct and up-to-date.
- Managed workload efficiently while meeting all deadlines set by management team.
- Relaying to email, telephone or face to face inquiries.
Service Crew/ Cashier
Jollibee Sindalan
10.2008 - 03.2009
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Take orders from customers and present them as requested
- Prepared and pack foods ordered by customer and serve them in the most efficient manner.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Education
2 Year Practical Nursing -
Systems Plus Computer College
City of San Fernando Pampanga06.2011
Skills
- Compassionate Care
- First Aid, CPR, AED
- Basic Life Support (BLS)
- Direct and Indirect Care
- Patient Care And Safety
Other:
- Driving Car(Automatic & Manual Transmission)
Personal Information
- Age: 35
- Date of Birth: 1988-12-26
- Marital Status: Married
Awards Certificates Co Curricular Activities
Best in Customer Service - Sun Cellular
Languages
- English
- Filipino
- Pampango
References
- Amilyn Joy Henson, Assistant Director, AC Sacred Heart Medical Center, +639688513227
- Dahlia Dalisay, Senior Nurse, AC Sacred Heart Medical Center, +639086355500
- Munick De Guzman, Senior Medical Secretary, AC Sacred Heart Medical Center, +639267799274
Training
San Fernando Makabali Hosp., Caregiving NC II, Health Care Services Certification, Basic Life Support (BLS) Certification
Timeline
Nurse Assistant (Adult Care Ward Area)
AC Sacred Heart Medical Center
06.2023 - Current
Nurse Assistant(NICU)
AC Sacred Heart Medical Center
06.2018 - 06.2023
Medical Secretary
Sacred Heart Medical Center
03.2017 - 03.2018
Sales Area Supervisor
Conception Durables Inc.
08.2016 - 03.2017
Customer Service Representative
Teletech Customer Care Management
11.2015 - 01.2016
Customer Service Representative
Iqor 3 Clark Pampanga
06.2015 - 11.2015
Sales Associate
Sun Cellular SM Pampanga
07.2014 - 06.2024
Marketing Staff
Crown Regency Hotel
12.2012 - 08.2013
Warehouse Encoder
Pampanga's Best Inc.
03.2012 - 08.2012
Service Crew/ Cashier
Jollibee Sindalan
10.2008 - 03.2009
2 Year Practical Nursing -
Systems Plus Computer College
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