CATHRINA CARLOS
Las Pinas City
Summary
A responsible and challenging role that will enhance my expertise, provide opportunities for personal and professional growth, and allow me to contribute my skills and talents meaningfully to the industry.
Overview
17
17
years of professional experience
Work History
Quality Analyst
Shopee Philippines
09.2019 - Current
Customer Service Representative
Teleperformance
09.2016 - 09.2020
Customer Service Representative
Sutherland Global Services
05.2014 - 09.2016
Team Lead
Aegis People Support
05.2011 - 04.2014
Customer Service Representative/Subject Matter Expert
Alorica Philippines
07.2009 - 04.2011
RESTAURANT CREW /Head Cashier
Greenwich Pizza Corp.
01.2008 - 01.2009
Education
COLLEGE - COMPUTER EXECUTIVE ASSISTANT
St. Dominic Institute
HIGHSCHOOL -
Pinagbuhatan High School
03.2006
ELEMENTARY -
San Joaquin Elementary School
03.2002
Skills
- Audit processes
- Quality Improvement
- Quality processes
- Data Analysis
References
- Ces Rosella, Team Manager, Shopee Philippines
- Krisel Getalada, Team Leader, Shopee Philippines
- Pia Aguenza, Colleague, Shopee Philippines
Disclaimer
I hereby declare that above particulars of information and facts stated are true, correct, and complete to the best of my knowledge and belief.
Personal Information
- Place of Birth: Pasig City
- Height: 5'0"
- Citizenship: Filipino
- Spouse's Name: Raphael Brian Carlos
- Title: Senior Analyst
- Date of Birth: 01/27/90
- Gender: Female
- Marital Status: Married
- Religion: Roman Catholic
Timeline
Quality Analyst
Shopee Philippines
09.2019 - Current
Customer Service Representative
Teleperformance
09.2016 - 09.2020
Customer Service Representative
Sutherland Global Services
05.2014 - 09.2016
Team Lead
Aegis People Support
05.2011 - 04.2014
Customer Service Representative/Subject Matter Expert
Alorica Philippines
07.2009 - 04.2011
RESTAURANT CREW /Head Cashier
Greenwich Pizza Corp.
01.2008 - 01.2009
ELEMENTARY -
San Joaquin Elementary School
COLLEGE - COMPUTER EXECUTIVE ASSISTANT
St. Dominic Institute
HIGHSCHOOL -
Pinagbuhatan High School
Similar Profiles
MARIEL D. QUEBRALMARIEL D. QUEBRAL
Inventory Manager at Shopee PhilippinesInventory Manager at Shopee Philippines
Shekinah BautistaShekinah Bautista
L3 Senior Analyst - Claims Validator at Shopee Philippines - Shopee Xpress Inc.L3 Senior Analyst - Claims Validator at Shopee Philippines - Shopee Xpress Inc.
Flordeliza De VeraFlordeliza De Vera
Category Management Planner at Shopee PhilippinesCategory Management Planner at Shopee Philippines
Ariana IbatuanAriana Ibatuan
SPX Expansion - Operational Excellence & Warehouse at Shopee PhilippinesSPX Expansion - Operational Excellence & Warehouse at Shopee Philippines
Joshua AdvinculaJoshua Advincula
PLC Programmer at Key Automation UnitPLC Programmer at Key Automation Unit