Cathlyn Kate M. Dayrit
Crabaholic Restaurant
Angeles City
5
years of professional experience
Organized and motivated professional with experience in restaurant management and online retail. Skilled in team leadership, customer service, financial management, inventory control, and day-to-day operations. Known for effective problem solving, sound decision-making, time management, and maintaining high standards of service. Able to build positive customer relationships while supporting business goals and operational efficiency.
Work History
Co-Owner, Online Shop
3 Years 6 Months- Optimized website and social media platforms to strengthen online presence and increase sales.
- Analyzed market trends and customer feedback to guide product development and business decisions.
- Managed expenses and allocated financial resources to meet budget targets.
- Monitored inventory levels to prevent stock shortages and excess inventory.
- Resolved customer concerns promptly to maintain positive relationships and customer satisfaction.
Restaurant Manager
11 Months- Trained staff across multiple positions, improving team versatility and service quality.
- Led the team in delivering professional and friendly service and positive guest experiences.
- Handled customer complaints effectively, supporting satisfaction and customer loyalty.
- Ensured compliance with food safety and quality standards.
- Maintained a positive customer experience through attentive service and effective complaint handling.
Education
Bread and Pastry Production NC II
BS - Culinary Arts and Management
Skills
Financial Management
Team Leadership
Judgment & Decision-Making
Multitasking
Customer Service
Problem Solving
Time Management
Active Listening
Personal Information
Title: RESTAURANT & OPERATIONS | CUSTOMER SERVICE | ONLINE RETAIL
Timeline
Co-Owner, Online Shop
05.2020 - 11.2023Read More
Restaurant Manager
Crabaholic Restaurant
04.2019 - 03.2020Read More
Holy Angel University
BS from Culinary Arts and Management
Read More
iLead Institute for Learning Inc.
Bread and Pastry Production NC II
Read More