CATHERINE T. GERON
San Juan Batangas
Summary
Seeking opportunity with organization that fosters continuous learning and supports pursuit of functional excellence. Committed to maximizing job satisfaction and achieving optimum career growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Analyst
Cloudpay Philippines Inc.
09.2023 - Current
- Discovery, analysis and gathering of requirements
- Provide a solid contribution in the solutions and design definition of new features and/or enhancements
- Write, review and evaluate User stories / Acceptance criteria
- Assist and Support the Product Owner in answering team's sprint queries/management and making sure that the Product Vision is met in the sprint
- Facilitate sprint reviews and backlog refinements
- Perform UAT of completed tickets
PH Payroll Supervisor
Cloudpay Phils.
04.2022 - 09.2023
- Supervise the PH payroll team, ensuring with the team that all deadlines are met
- Manage and resolve customer enquiries and ensure timely responses
- Manage client monthly meetings and participates on the regional meeting
- Addressed and raised JIRA tickets for system issues and enhancements
- Conduct trainings/refresher about CP product updates/enhancement for the awareness of the team
APAC, Senior Payroll Specialist
Cloudpay Phils.
05.2017 - 03.2022
- Perform regular and supplementary for Australia and New Zealand, and Asia Pacific payroll processing
- Perform payroll payment processing
- Managing and attending to all payroll matters and queries from clients
- Providing support and assistance to the team in terms of processes and payroll system related queries
- Accommodating additional tasks or assignments, or adhoc request like UAT testing
- Conduct training/refresher course such as system process flow, and navigation; course for Payroll Country specific Tax and Statutory, and Year End process, and courses related to agile process
Payroll Analyst I
Xerox Shared Services Philippines, Inc., ROHQ
08.2016 - 04.2017
- Process final pay of resigned employees and issues final pay check, and releases
- Create summary of unreleased final pay checks for Accounting book
- Preparing and generation of 2316 forms of terminated employees
- Answers employees queries and concerns through email and phone call
- Conducts Payroll Orientation every week
Senior Payroll Specialist
Business Process Outsourcing International, Inc.
05.2011 - 03.2016
- Performs end to end payroll for assigned accounts, typically moderate to complex clients
- Reviews and validate payroll reports, statutory reports, and adhoc reports
- Adheres to monthly, quarterly and manual reconciliation and other payroll activities
- Response to clients queries and inquiries and incident reports, attending client meetings as needed
- Process end to end Year End Annualization and prepares and review final pay computation
Education
BS in Business Administration - Management
Philippine Christian University
Manila, Metro Manila, Philippines04-2011
Skills
- Data analysis
- Requirements gathering
- Team collaboration
- Microsoft Office Suite
- Multi-tasking ability
- Time management skill
Certification
I certify that the above information are true and correct to the best of my ability.
Timeline
Business Analyst
Cloudpay Philippines Inc.
09.2023 - Current
PH Payroll Supervisor
Cloudpay Phils.
04.2022 - 09.2023
APAC, Senior Payroll Specialist
Cloudpay Phils.
05.2017 - 03.2022
Payroll Analyst I
Xerox Shared Services Philippines, Inc., ROHQ
08.2016 - 04.2017
Senior Payroll Specialist
Business Process Outsourcing International, Inc.
05.2011 - 03.2016
BS in Business Administration - Management
Philippine Christian University
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