Catherine Gemma Mercado
Calamba, Province Of Laguna
Summary
Adept at enhancing recruitment strategies and candidate experience, I spearheaded initiatives to improve hire quality and efficiency. My expertise in candidate sourcing, effective communication, and a proactive approach to diversity recruitment significantly contributed to organizational goals.
Overview
13
13
years of professional experience
Work History
Recruitment Officer
BruntWork Singapore Pte Ltd.
Remote
03.2023 - Current
- Continuously refined recruitment strategies based on industry trends, emerging technologies, and shifting organizational needs, ensuring ongoing alignment with overall business objectives.
- Enhanced candidate experience by implementing streamlined recruitment processes and personalized communication strategies.
- Facilitated timely feedback exchanges between candidates and hiring managers throughout the selection process, fostering positive candidate experiences regardless of outcome.
Senior Talent Acquisition Specialist
Maxeon Solar Technologies, Inc.
LTI, Biñan, Laguna
04.2023 - 03.2024
- Reduced time-to-fill for critical roles by cultivating strong relationships with hiring managers and understanding their specific needs.
- Negotiated competitive compensation packages with selected candidates, ensuring alignment with company budget constraints and internal equity standards.
- Increased quality of hires through meticulous candidate screening, interviewing, and assessment techniques.
- Championed the use of data-driven decision-making within talent acquisition team, utilizing various analytics tools to identify trends and pinpoint areas for improvement.
Talent Acquisition Specialist
BroadPath Global Services, Inc.
Remote
09.2022 - 04.2023
- Sourced and screened candidates from U. S. for healthcare representative roles and worked with the onboarding team for hired candidates.
- Conducted video conference interviews to assess candidate experience and qualifications.
- Maintained applicant tracking system, tracking all job openings, applicants, and interviewing activity.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
- Enhanced candidate experience by implementing a streamlined application process and timely communication.
Senior Human Resource Staff
Mitsubishi Motors Philippines Corporation
GAP-SEZ, Santa Rosa City, Laguna
03.2015 - 09.2022
- Supported recruitment process by coordinating interviews and maintaining candidate records.
- Improved onboarding experience by organizing training materials and conducting orientation sessions.
- Developed and implemented onboarding and orientation programs for new employees.
- Managed employee documentation to ensure compliance with company policies and regulations.
- Streamlined HR operations by implementing efficient filing systems for personnel records.
- Updated job descriptions to align with organizational needs and employee expectations.
- Facilitated benefits enrollment process for new hires while answering employee inquiries.
- Coordinated employee recognition programs to boost morale and engagement.
- Updated HR policies and procedures to reflect current labor laws and standards.
- Streamlined HR processes for increased efficiency by automating manual tasks and optimizing workflows.
- Administered employee benefits program effectively to ensure proper enrollment, timely updates, and accurate recordkeeping.
- Fielded employee inquiries related to insurance, pension plans, and employee assistance.
- Oversaw writing job postings and job descriptions for boards.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Talent Acquisition Assistant (Agent Hiring)
Convergys Singapore Holdings, Inc.
One Evotech, Nuvali, Santa Rosa City, Laguna
01.2013 - 02.2015
- Facilitated a smooth onboarding process for new employees by preparing offer letters, coordinating start dates, and conducting orientation sessions.
- Assisted in reducing time-to-fill rates for open positions by proactively sourcing passive candidates on social media platforms and online job boards.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Managed high-volume requisition loads efficiently while maintaining a strong focus on candidate care throughout the entire recruitment lifecycle.
- Collaborated with the sourcing team to develop targeted recruitment strategies for hard-to-fill roles, resulting in successful hires.
- Improved overall quality of hire by assisting with reference checks, background screenings, and finalizing employment contracts.
- Provided candidates with information about pay rates, dates and training processes.
- Set up orientations and initial training for new employees.
HR and Admin Clerk
REAZ Manpower and General Services
Canlubang, Calamba City, Laguna
09.2011 - 10.2012
- Managed daily office operations, ensuring smooth administrative functions.
- Organized files and documents to maintain efficient record-keeping.
- Improved office efficiency by updating filing systems.
- Scheduled appointments and meetings for enhancing team coordination.
- Assisted in the preparation of reports and documents, contributing to accurate data presentation.
- Coordinated office supplies inventory to ensure availability of resources.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
Education
Bachelor of Science - Psychology
Colegio De San Juan De Letran
Calamba, Province Of Laguna, PhilippinesSkills
- Candidate sourcing
- Salary negotiation
- Compliance
- Applicant tracking systems
- Diversity recruitment
- Interviewing expertise
- Willingness to learn
- Teamwork and collaboration
Tools
Applicant Tracking System:
- Taleo
- Salesforce
- SAP Success Factors
- Zoho Recruit
- HubSpot
Sourcing Channels:
- JobStreet
- Indeed
- LinkedIn Recruiter
Communication and Recording Tools:
- Nextiva
- Cisco Jabber
- Webex
- Zoom
- Microsoft Teams
- Google Meet
- Gong
- Loom
Other Tools:
- Calendly
- Kenexa
- Jira
- LinkedIn Talent Insights
- AS400
- SAP S4/Hana
- Google Workspace
- Microsoft Office 365
Timeline
Senior Talent Acquisition Specialist
Maxeon Solar Technologies, Inc.
04.2023 - 03.2024
Recruitment Officer
BruntWork Singapore Pte Ltd.
03.2023 - Current
Talent Acquisition Specialist
BroadPath Global Services, Inc.
09.2022 - 04.2023
Senior Human Resource Staff
Mitsubishi Motors Philippines Corporation
03.2015 - 09.2022
Talent Acquisition Assistant (Agent Hiring)
Convergys Singapore Holdings, Inc.
01.2013 - 02.2015
HR and Admin Clerk
REAZ Manpower and General Services
09.2011 - 10.2012
Bachelor of Science - Psychology
Colegio De San Juan De Letran