Catherine Tangarorang
Cebu City
Summary
Detail-oriented Hospitality Management graduate with experience in administrative support, crew coordination, and customer service. Skilled in handling documentation, coordinating operations, and delivering excellent client service in fast-paced environments. Reliable, organized, and committed to contributing to team success.
Overview
8
8
years of professional experience
Work History
Admin Staff
YK Holdings
10.2024 - Current
- Provide administrative and clerical support for daily operations
- Maintain accurate records and organized filing systems
- Assist in internal coordination and office workflow
Crewing Officer
Crew Asia Inc.
Cebu City
02.2023 - 10.2023
- Coordinated crew changes, travel logistics, and communication with vessels.
- Comply with all submitted line-ups, the seaman's pre-employment checklist, and instructions.
- Responsible for the safekeeping of all submitted seafarers' documents.
- Prepared monthly reports and maintained organized records.
- Assisted in visa application and immigration requirements.
- Processed and verified seafarer documentation for compliance.
Retail Sales Associate
Eljho Shop
Mambaling, Cebu City
02.2021 - 02.2023
- Assist with inventory management, the ordering of supplies, and the re-stocking of supplies.
- Engaged customers through suggestive selling, passionate selling, and sharing product knowledge to drive and increase sales.
- Help launch and redesign products posted and manage social media accounts.
- Assisted in printing and online editing.
OJT
Quest Hotel Conference Center
Cebu City
11.2019 - 02.2020
- Dealing with issues arising at night; if necessary, transferring guests into a different room.
- Using the computer to check on guests arriving late and check out those leaving early.
- Responsible for cleanliness, maintenance, and aesthetic upkeep of rooms, public areas, back areas, and surroundings in a hotel and for the immaculate care and upkeep of all guest rooms and public spaces at all times.
OJT
Patty Pie Restaurant
SM Seaside Cebu
11.2017 - 01.2018
- Providing food service and handled customer orders.
- Operating cash registers and receiving payment from customers in cash or by credit card
- Maintaining dining areas and kitchen areas, including clearing and cleaning tables, emptying trash cans, and washing or vacuuming floors
- Promoting positive guest relations
Education
Bachelor of Science - Hospitality Management
University of San Jose - Recoletos
01-2020
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Carcar Academy Technical School, Incorporated
01-2015
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Maximina V. Barangan Elementary School
01-2011
Skills
- Administrative & Office Support
- Customer Service & Guest Relations
- Microsoft Office (Word, Excel, PowerPoint)
- Documentation & Records Management
- Communication & Coordination
- Time Management & Organization
TRAINING & SEMINARS
- Emergency Practices Seminar – University of San Jose - Recoletos
- Youth Tourism Congress – Waterfront Hotel & Casino, Cebu City
- National Hospitality & Tourism Convention – SM Seaside Cebu, Cebu City
Timeline
Admin Staff
YK Holdings
10.2024 - Current
Crewing Officer
Crew Asia Inc.
02.2023 - 10.2023
Retail Sales Associate
Eljho Shop
02.2021 - 02.2023
OJT
Quest Hotel Conference Center
11.2019 - 02.2020
OJT
Patty Pie Restaurant
11.2017 - 01.2018
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Carcar Academy Technical School, Incorporated
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Maximina V. Barangan Elementary School
Bachelor of Science - Hospitality Management
University of San Jose - Recoletos