CATHERINE MAE L. BILLACURA
Carmen
Summary
`Proactive and goal oriented. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Dining Manager
THE VIKINGS GROUP
04.2023 - Current
- Maximized table turnover rate by managing reservations and seating arrangements.
- Streamlined operations for increased efficiency by implementing new scheduling procedures and staff training protocols.
- Conducted regular staff evaluations to identify areas of improvement and provide constructive feedback on performance expectations.
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
- Increased overall equipment efficiency by conducting thorough assessments of machinery conditions and implementing necessary improvements.
- Planned scheduled maintenance outages as part of preventive maintenance program.
Shift Manager
The French Baker
02.2022 - 04.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Engage in Stocks and delivery and also prepares Timekeeping and Daily Inventories of Product sales.
kitchen staff/ pastry
Omerta Bistro and Lounge
11.2018 - 02.2021
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
Server, Receptionist and Seller
THE BISTRO GROUP, INC
05.2019 - 11.2019
- Position: Server, Receptionist and Seller 6 months
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maximized table turnover rate by managing reservations and seating arrangements.
Line Cook
La Toscana Italian Bar and Restaurant
02.2018 - 05.2019
- Position: Cook 1 year & 5 months
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Pantry/PC/Team Leader
Jollibee Robinsons Place Tagum
01.2016 - 01.2017
- Station: Pantry/PC/Team Leader 1 year and 2 months
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Education
Earned Units – Teacher of Education - TLE
Tagum City College of Science and Technology Foundation Inc.
01.2022
Bachelor of Science - Hotel and Restaurant Management
University of Mindanao Tagum College
12-2019
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Carmen National High School
Carmen, Davao del Norte01.2014
Skills
- Customer Service
- Work under pressure
- Trustworthy
- Committed to work
- Friendly, positive attitude
- Multitasking Abilities
- Computer skills
- Team leadership
- Decision-making
- Documentation and reporting
- Operations management
- Shift scheduling
Accomplishments
- Bread and Pastry Production NC II Passer 2014
- Food and Beverage Service NC II Passer 2016
- Housekeeping Services NC II Passer 2017
- Cookery NC II Passer 2018
- Front Office NC II Passer 2018
Timeline
Dining Manager
THE VIKINGS GROUP
04.2023 - Current
Shift Manager
The French Baker
02.2022 - 04.2023
Server, Receptionist and Seller
THE BISTRO GROUP, INC
05.2019 - 11.2019
kitchen staff/ pastry
Omerta Bistro and Lounge
11.2018 - 02.2021
Line Cook
La Toscana Italian Bar and Restaurant
02.2018 - 05.2019
Pantry/PC/Team Leader
Jollibee Robinsons Place Tagum
01.2016 - 01.2017
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Carmen National High School
Earned Units – Teacher of Education - TLE
Tagum City College of Science and Technology Foundation Inc.
Bachelor of Science - Hotel and Restaurant Management
University of Mindanao Tagum College
Personal Information
- Date of Birth: July 21, 1997
- Place of Birth: Ising, Carmen, Davao del Norte
- Age: 28 y/o
- Gender: Female
- Civil Status: Single
- Religion: Roman Catholic
- Mother: Marnelli L. Billacura
- Father: Marlou P. Billacura Jr.
- Occupation: Housewife
- Occupation: Self-Employed/Photographer
References
- Vanessa, Mangay, General Manager, 09272408121, Italiannis Abreeza
- Kenneth, Cañedo, Store Manager, 09309515866, La Toscana Restaurant
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge. CATHERINE MAE L. BILLACURA Applicant
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